Quality Assurance (QA) Engineer

Job Description

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how:

We've made good progress on the UK's path to net zero. But we can do better. Research shows that 100% renewable energy tariffs aren't actually making the grid greener. We have to go further. We need to save energy, use power at smarter times of the day and look at other ways to help our customers reduce their carbon footprint.

That's where OVO Drive comes in, it's our dedicated electric vehicle business. We already provide hardware installations, home & public charging but we want so much more, we want to build a single app experience that covers everything an EV driver could need. This role will play a huge part in that.

We work like a start up - using our entrepreneurial, OVO Way spirit to drive us forward. And we'll be flexible about how we do it - trying new things, growing the ones that work and learning new, green skills as we go.

This role in a nutshell

Sitting in the OVO Drive business this role will support the development of the wide array of products targeted at EV Drivers from end to end. This includes defining and refining the team's QA strategy, building out our test automation suite and manually testing builds.

Your key outcomes will be

• Setting quality standards with Software Engineers and building out the tools and processes that will ensure we meet them
• Understanding customer pain points and ways in which they can be mitigated
• Collaborate with product managers to plan and prioritise work
• Accountability for timely and reliable delivery of your work.
• Supporting the team to guarantee high system uptime and reliability
• Work alongside commercial and technical teams to ensure that we get the most value out of our work
• ...probably many more things we can't even predict at this point

You'll be a successful in this role if you...

• Take full responsibility for the product's quality from discovery through to its final release. Helping coordinate the steps needed for App Store and Play Store deployments.
• Participate in Discovery to deeply understand requirements, allowing for the creation of comprehensive and effective test cases.
• Work with the team to provide realistic QA scope and effort estimates during sprint planning.
• Help the team maintain automation test suites using Appium.
• Contribute to the team's ways of working and testing standards to help the squad scale.
• Maintain consistent communication with developers and product owners and key stakeholders, and work alongside on call engineers to validate and resolve reported issues.
• Are familiar with logging and monitoring tools.
• Shine in a collaborative and supportive environment

Let's talk about what's in it for you

We'll pay you between ??46,220 - ??55,000, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO...and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here's a taster of what's on offer:

For starters, you'll get 34 days of holiday (including bank holidays).

For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home Get up to ??400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you!

If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.