SAP Operations Lead

Job Description

As the SAP Operations Lead, you will lead the operational performance, governance and continuous improvement of Hydro Tasmania's SAP environment. Reporting to the IT Applications Manager, you'll provide technical leadership across whole business and IT stakeholders, lead a specialist SAP team, and manage strategic vendor partnerships to deliver reliable, secure and high-performing SAP services.

This is a hands-on leadership role where you'll focus on building team capability, coaching and mentoring SAP specialists, and creating a culture of ownership, accountability and continuous improvement. Using your technical credibility and strong stakeholder engagement skills, you'll translate complex technical issues into business outcomes, lead operational excellence across SAP services, and identify opportunities to optimise and expand the value SAP delivers across Hydro Tasmania.

Salary from $158,571 plus super

Benefits

• Competitive Salary Packaging including Electricity Discount and other benefits.
• Flexible working options and wellbeing initiatives to help you thrive at work and beyond.
• Career development opportunities including Learning and Development Programs, Internal Mobility and access to LinkedIn Learning.
• Unique leave options including, 15 weeks paid parental leave, Public Holiday Substitution, zero debit Sick Leave and School Holiday Rebates.
• Opportunity to influence enterprise-wide technology outcomes.

We are an endorsed employer for women, for more information on our inclusive policies, procedures and benefits visit Hydro Tasmania group | WORK180 Endorsed Employer.

Key Responsibilities

• Lead the operational performance, governance and continuous improvement of Hydro Tasmania's SAP environment, ensuring secure, reliable and high-performing services.
• Coach, mentor and develop a high-performing SAP Operations team, fostering a culture of accountability, ownership and continuous improvement.
• Build trusted relationships with business leaders, executives and technical stakeholders, translating complex technical issues into clear business outcomes.
• Drive operational excellence across incident, problem and change management, while overseeing SAP upgrades, resilience, compliance and risk management.
• Manage strategic vendor partnerships and influence SAP roadmap, investment and optimisation initiatives to maximise business value and service outcomes.

More information can be found in the attached Position Description: PD -IT SAP Operations Lead - EL6.pdf

Skills & Experience

• Tertiary qualification in IT or a related discipline preferred, with ITIL certification and SAP Basis, integration or cloud experience advantageous.
• Significant experience leading SAP operations in complex enterprise environments, balancing business priorities, risk and technical stability.
• Demonstrated success leading teams and fostering a culture of accountability and performance.
• Strong stakeholder engagement, communication and commercial acumen, with the ability to influence senior leaders and translate technical concepts into business outcomes.
• Demonstrated success managing vendors and service providers to deliver operational and business outcomes within IT service environments.

About Your Team

You'll lead a specialist SAP Operations team within IT Operations, partnering closely with Applications, Infrastructure, Cyber Security and business leaders across the Hydro Tasmania Group. The team is responsible for maintaining a stable, secure and high-performing SAP platform while identifying opportunities to improve business outcomes through innovation and technology.

Questions and Next Steps

Please attach your resume outlining what skills and experience you will bring to the position. Applications close 9am Monday 27th July and we may engage with suitable candidates as soon we have reviewed their applications.

Hydro Tasmania is committed to creating an inclusive and accessible recruitment experience. If you require adjustments or accommodation during any stage of the process, please let us know. For more information, or to discuss your needs confidentially, reach out to [email protected]. Please note we do not accept applications via email.

Recruitment agencies: we respectfully ask that no agency resumes be presented at this stage.