Operations Manager

Job Description

Join our team as an Operations Resource Manager!

Are you an experienced people manager with a strong operational background? We’re looking for a dynamic Operations Resource Team Manager to lead a team of up to 25 field-based staff who deliver essential infrastructure projects, including new connections, reinforcement works, and network restoration across low to high voltage systems (up to 33,000 volts).

You will

• Leading and motivating your team to deliver outstanding customer service and meet regulatory standards.
• Overseeing daily operations, ensuring work is delivered safely, efficiently, and to a high standard.
• Managing team performance across safety, compliance, training, and welfare, using internal systems to monitor and report progress.
• Driving productivity improvements while maintaining quality and compliance.
• Handling core people management responsibilities such as absence, holidays, and resource planning to ensure delivery targets are met.

You will have

• Proven experience in managing operational teams, ideally in a field-based or industrial environment.
• Strong leadership and communication skills, with the ability to engage stakeholders at all levels.
• A proactive approach to performance management, with confidence in using data and IT systems to drive results.
• While industry knowledge of electricity distribution is beneficial, we welcome candidates from other sectors with transferable skills and a passion for leading teams in a fast-paced operational setting.

Due to the travel required you will need to have a full driving licence so that you can adequately travel within the Licenced area.

SSE has a bold ambition – to be a leading energy company in a net zero world. We're investing around £10 million a day in homegrown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions.

SSEN Distribution, part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive, please contact [email protected] / 01738 344051 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.