Service Site Manager

Job Description

ENERCON, a globally renowned company established in Germany 40 years ago, positions itself as a leader in the wind turbine design and manufacturing industry. Our reputation is built on an unwavering commitment to excellence, the adoption of cutting-edge direct-drive generator technologies, rigorous adherence to quality standards, and the establishment of long-term service contracts. We have become a global reference for reliability and performance. With a product range spanning from 2 MW to 6 MW, ENERCON is at the forefront of wind energy innovation, propelling the industry toward a promising future. To date, we have successfully installed over 32,500 wind turbines worldwide, generating a total capacity of 61 GW.

With its North American headquarters located in Montreal, Quebec, service centers spanning from coast to coast, along with a certified warehouse and training center in Boucherville, Quebec, ENERCON holds a significant position in the Canadian market since its inception in 2001. The company currently represents more than 2,700 MW of installed capacity across eight provinces and territories in Canada.

At ENERCON in North America, our commitment is to build a cleaner and more sustainable future, promote energy transition, and offer exciting career opportunities to those who share our vision. Explore our job opportunities and join us in shaping the future of renewable energy, contributing to the creation of a world powered by sustainable energy.

ENERCON is seeking a Service Site Manager to provide strong, people‑focused leadership at our Niagara service site in Wellandport, Ontario. This is a fully on‑site position responsible for day‑to‑day operations, coaching and developing technicians, ensuring clear communication, and maintaining a safe, collaborative, and high‑performance work environment.

In this role, you will oversee operations for a 77‑turbine wind farm, lead a team of eight technicians, and cultivate a positive team culture through a coaching‑oriented leadership approach. You will play a key role in strengthening the relationship with the site owner, ensuring operational excellence, and supporting our broader regional service network.

Work location: On‑site in Wellandport, ON
Travel: Occasional travel to our Regional Head Office in Montréal for meetings, trainings, and Service team events; support to our Service team in Limoges, ON when needed; occasional travel to ENERCON Headquarters in Germany may be required.
Job schedule: Full time Monday to Friday (40 hours / week) + on‑call rotation and occasional overtime

Key Responsibilities

Leadership, coaching & people management

• Provide hands‑on leadership, coaching, and guidance to a team of wind turbine technicians.
• Conduct performance evaluations, development planning, coaching conversations, and corrective actions when required.
• Build a collaborative, inclusive, respectful workplace environment aligned with ENERCON values.
• Support continuous learning, team capability development, and technical mentorship.

Health, safety & compliance

• Promote and uphold ENERCON's Health & Safety program, ensuring strict compliance with OH&S legislation and safe‑work procedures.
• Ensure proper safe practices for working at heights, fall protection, LOTO, and equipment safety. (according to provincial OH&S laws.)
• Oversee site access for contractors, subcontractors, and visitors.

Operational execution & Technical oversight

• Supervise daily maintenance activities, ensuring turbine uptime, reliability, and quality of service.
• Prioritize and escalate operational or technical issues to maintain site performance.
• Coordinate weekly work planning, shift scheduling, high‑wind operations, overtime, and on‑call rotations.
• Utilize SCADA systems and ERP/CMMS platforms (e.g., SAP) to monitor site KPIs.

Planning, reporting & budget management

• Lead weekly operations planning and long‑term workforce/labour coordination.
• Manage site budgets, track expenditures, and forecast operational needs.
• Prepare turbine performance reports and maintain KPI dashboards ensuring compliance with customer contractual commitments.

Inventory, fleet management & project support

• Oversee inventory control, procurement, and material handling.
• Supervise the service fleet allocation and ensure vehicles are properly maintained.
• Lead special projects to improve maintenance processes, safety, and operational efficiency.

Stakeholder, customer & community relations

• Serve as the primary operational contact for the site owner/customer.
• Communicate effectively with internal management, landowners, and regional stakeholders.
• Support and collaborate with the Limoges, ON team when operational alignment is needed.

Requirements

• Post‑secondary diploma in Electrical, Electromechanical, or a related technical discipline (or equivalent experience).
• Minimum 5 years experience in leading technical teams, including 3 years in field‑based maintenance or operations.
• Strong electrical and/or mechanical experience; wind turbine experience is an asset.
• Demonstrated people‑leadership, coaching, and communication skills.
• Strong problem‑solving, prioritization, and decision‑making abilities in field environments.
• Proficiency with MS Office particularly with Excel and other operational tools (SCADA and ERP/CMMS platforms (e.g., SAP) is an asset)
• Clear, professional communication with technicians, customers, and stakeholders.
• Ability to climb and work at heights, and to perform physically demanding tasks in various weather conditions. This is necessary to perform essential job duties.
• Valid driver's licence for travel.
• Legally entitled to work in Canada.

What ENERCON Offers

• A supportive community of site managers across Canada and globally.
• Career progression within a worldwide leader in renewable energy engineering and innovation.
• Competitive compensation and benefits, including:
  • Flexible health benefits from day one (medical, dental, paramedical, vision)
  • Life, critical illness, and disability coverage
  • 3-4 weeks vacation (depending on experience) + 5 personal days
  • Annual performance reviews and bonus eligibility
  • Group RRSP with up to 4% employer match
• Team‑oriented environment with autonomy and impact.