Ingenieur, Ops Field Support (m/w/d)

Job Description

This individual will be responsible for supporting the operations of Avangrid's Wind Turbine fleet primarily through failure investigation and troubleshooting.

Main Responsibilities

• Serve as technical liaison in the field to gather data, samples, and observations, in support failure investigations of wind turbine components (such as gearboxes, blades, generators, converters, and transformers) and to facilitate resolution of technical issues.
• Provide technical support during investigations into failures and evaluation of operational and performance issues.
• Support the development of technical documentation such as service bulletins and work instructions and carry out procedures in the field.
• Support conference calls with suppliers to ensure their compliance with contractual obligations.
• Support meetings and calls with original equipment manufacturers and service providers to ensure quality and compliance with contractual obligations.
• Review supplier's root cause failure analysis and corrective action documentation.
• Support internal efforts to investigate failures and to carry out testing and measurement to evaluate potential corrective actions
• Support product improvement programs designed to increase wind turbine performance and/or reduce operational costs.
• Support efforts to develop and qualify second and third-tier suppliers and parts.
• Visit generating plants and suppliers as required to investigate issues first-hand.
• Review and critique OEM maintenance practices with the objective ensuring OEM practices are sufficient to successfully maintain equipment and propose modifications to procedures where necessary.

Required Qualifications

• Degree in engineering, math, physics, or other technical discipline or equivalent experience
• Technical Background and demonstrated 5 years' experience in wind turbine engineering or operations.
• Demonstrated written and oral communication skills
• Strong organizational and planning skills.
• Understanding of technical due diligence.
• Ability to climb 100-meter-tall steel towers and to occasionally lift items weighing up to 50 pounds.
• Flexibility to travel around the US and overseas; approximately 20% travel required

Preferred Qualifications

• Advanced knowledge of various Wind Turbine platforms primarily with GE and Suzlon.
• Innovative and analytical way of thinking, with demonstrated acumen for troubleshooting
• Demonstrated knowledge of hydraulic, electrical, and mechanical systems and competency with electrical and hydraulic schematics.
• Competency with use of electrical and mechanical tools
• Proficiency utilizing word processing, spreadsheets, email, and other office programs.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [email protected].

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.