TL - Vertragsverwaltung (m/w/d)

Job Description

Vestas is a major leader in wind technology and a driving force in the development of the wind power industry. Vestas' core business comprises the development, manufacture, sale, marketing, and maintenance of Wind Turbines. Come and join us at Vestas!

Responsibilities

• Oversee the complete contract lifecycle operations across case management, shared mailboxes, SAP & Salesforce workflows
• Ensure timely handling of tickets, emails, follow ups, escalations, and closure of cases in alignment with SLAs
• Lead day to day team operations including workload allocation, queue monitoring, backlog management, and first time right quality review
• Collaborate with Sales, Legal, Finance, and other cross functional teams to resolve queries, exceptions, and documentation gaps
• Drive excellence initiatives by standardizing processes, improving accuracy, and optimizing turnaround times
• Maintain governance, compliance, and documentation standards for contract creation, amendments, renewals, terminations, and audit readiness
• Ensure new team member readiness by driving comprehensive onboarding, skill ramp up, process training, and ongoing capability assessment to enable smooth integration and productivity
• Conduct regular performance reviews, skill development, and training to build team capability and operational resilience
• Act as the escalation point for complex contract issues, customer specific requirements, and cross team coordination challenges
• Ensure all cases are logged, tracked, and reported accurately with strong focus on data quality, metrics visibility, and operational transparency
• Prepare and present weekly/monthly dashboards on SLA performance, case volumes, backlog status, quality metrics, and continuous improvement progress
• Support audit activities, RCA investigations, and risk mitigation actions for process gaps and compliance deviations

Qualifications

• Graduate or Post graduate degree in Business, Commerce, or related field with minimum 9-10 years of experience in contract management or commercial operations
• Minimum 1-2 years of experience leading teams or supervising operational processes
• Fluent in English is a must
• Experience in customer facing roles or cross functional coordination will be an advantage
• Good MS Office knowledge, especially Excel and PowerPoint
• Experience with Salesforce, SAP, Ariba, or similar platforms will be an asset

Competencies

• Ability to independently manage end to end contract processes and moderate complexity cases
• Strong analytical, coordination, and problem-solving skills
• Proficiency in using SAP, Salesforce and case management (functional level)
• High accuracy and attention to detail in contract review and documentation
• Effective communication and stakeholder management across cross functional teams
• Strong team leadership skills with ability to guide, coach, and support team members

What We Offer

We offer you an interesting job in a skilled, friendly, and supportive team. Contract Coordinators emphasize high organizational culture, extraordinary respect that employees are endowed with, and a guaranteed great sense of security and stability. Vestas is keen on developing both your professional and personal skills, and for the right candidate, this position will be a unique platform for growth in a global organization.

Additional Information

Your primary site location will be in Chennai.

Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before 15th June 2026.

Our commitment to a fair hiring.

At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

BEWARE - RECRUITMENT FRAUD

It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process