Business Process Excellence Specialist (m/w/d)

Job Description

The Business Process Excellence department is looking for an Business Process Excellence Specialist.

This role is accountable for delivering measurable improvements in operational performance, capital efficiency, and asset reliability across the generation platform. These outcomes are achieved by contributing to and, where appropriate, leading agile squads that bring together process, automation, and design expertise to solve high-value problems and implement scalable improvements. Success in the role requires strong execution, disciplined prioritization, and a clear focus on value realization through practical, process-driven change.

What you will do

• Own end-to-end delivery of process improvement initiatives, from problem definition and prioritization through implementation and value realization
• Deliver measurable business outcomes across critical processes by linking each initiative to clear value targets, measurable benefits, and disciplined investment decisions
• Lead agile squads or serve as a core delivery leader within cross-functional squads, bringing together process, automation, and design expertise to solve high-value business problems
• Structure squad delivery through clear priorities, practical governance, and strong execution discipline to maintain momentum and predictable results
• Partner with operations, engineering, and support teams to ensure solutions are practical, adopted, and sustained in day-to-day operations
• Lead change management at the initiative level, including stakeholder alignment, communication planning, and adoption support to ensure improvements are understood, embraced, and sustained
• Identify, manage, and escalate delivery and operational risks early, using practical mitigation plans to protect timelines, adoption, and value realization
• Define, track, and report initiative and process KPIs, using performance insights to steer delivery, corrective actions, and sustained business impact
• Identify where automation, AI, workflow redesign, and process design can materially improve outcomes, while exercising strong judgment on where human decision-making and oversight must remain
• Contribute to shaping a clear AI-enabled process model across the platform, with defined accountability, governance, and continuous improvement mechanisms

What are we looking for

• Bachelor's degree in Engineering, Business, or a related field,
• 3+ years of relevant experience in energy, oil and gas, large-scale infrastructure, or internal operational excellence roles; consulting experience is a plus,
• Proven track record delivering process improvement or transformation initiatives with measurable impact,
• Experience leading or contributing to agile squads or cross-functional delivery teams, with strong project management discipline in planning, execution, change management, and stakeholder alignment,
• Strong analytical mindset with the ability to translate data into actionable insights,
• Experience with process mapping, root-cause analysis, current-state and future-state design, and continuous improvement methods such as Lean, Kaizen, or similar approaches,
• Hands-on, pragmatic, and comfortable working directly with operational teams,
• Excellent spoken and written English required, with the ability to communicate clearly and confidently across functions and seniority levels in a global environment,
• Comfortable working across geographies, time zones, and cross-cultural teams,
• Proficiency with modern collaboration, project delivery, automation, and AI tools expected; familiarity with agile delivery platforms, process automation tools, and general-purpose agentic platforms is a plus,
• Optional certifications such as PMP, PRINCE2, or Lean / Six Sigma are valued but not required

More than academic knowledge and technical skills, we are looking for ambitious people who are enthusiastic about the future and who bring human skills aligned with our purpose.

Equal opportunities for all

Our vision is that each person combines their unique characteristics and experiences to fulfill our mission of creating new energy for the planet. We are an inclusive employer, ensuring all candidates are treated fairly throughout the recruitment process. We welcome and value all people, and we are committed to fostering a sense of belonging for each person who is part of the EDP group.

Need more reasons to apply?

As a top employer we:

• Empower our employees through a positive and innovative work environment that promotes collaboration and agile decision-making;
• Respect and value each person, providing a flexible, healthy, and inclusive workplace with a range of attractive benefits;
• Provide a meaningful work experience and prepare our people for future challenges through different opportunities for development and internal mobility;
• Our efforts have resulted in several distinctions over time, highlighting the EDP group's strong positioning and its dedication and commitment to attracting and retaining the best talent:
  • Top employer certification by Top Employers Institute
  • Part of the Bloomberg Gender-Equality Index
  • Global certification as a family-responsible company by Fundación Másfamilia
  • Top 100 Workplaces by Houston Chronicle

Discover our tips to enhance your performance during the recruitment process and apply until June 18, 2026 if you think you are the right fit for this opportunity.