Parts Coordination Management, Coordinator Intern

Wärtsilä is leading the transition towards a 100% renewable energy future. We Wärtsilians help our customers unlock the value of energy transition by optimizing their energy systems and future-proofing their assets. Did you know Wärtsilä has delivered 74 GW of power plant capacity and more than 80 energy storage systems in 180 countries around the world?

In this fast-changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?

We are looking for a team player with strong interpersonal skills, good analytical thinking and adaptable to join our Parts Coordination team in India handling customers in Southeast Asia, East Asia & Australasia. Parts Coordination Management is part of Wartsila Global Logistics Services.

Our main objectives are to provide fast and high quality responses to our customers for spare part quotations, orders, deliveries and claim resolutions.

What you will be doing

In this position, you will together with our team of PCM Coordinators be accountable for processing internal and external customer’s spare parts requests in a timely and high-quality manner aligned with customer´s expectations. For us to be the best match, we expect you to have an understanding in international business and experience from working with spare parts and logistics. We are looking for you with a positive mindset and a genuine interest in working towards building strong customer relationships. For you to succeed in the position, we hope you have a clear and structured approach to your work and focus on quality.

Main Responsibilities

• Act as contact for spare parts quotations, orders, deliveries and non - conformities.
• Act as a link between customer and the various departments involved in the spare parts delivery process.
• Handle and coordinate quotes and orders according to working procedures, guidelines, and local requirements.
• Ensure highest response time for quotes and orders.
• Ensure correct customer master data and handling instructions are used when processing quotations and orders.
• Actively follow-up the order book with the sales team.
• Liaise with Sales about the content and terms of the offerings.
• Follow up and communicate parts deliveries information accordingly in a timely manner to customers.
• Follow up with internal stakeholders on quotations and deliveries according to agreed process.
• When needed off hour support for spare parts (24 hr service).

Job location : Navi Mumbai, India

Qualification

Bachelor’s degree in engineering or commerce

Other required skills

• Fluent in English communication written & oral.
• Good communication & customer centric approach.
• Presentation skills.
• Able to work accurately under pressure.
• Teamwork skills.

Why you and us

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for.

Are you eager to be part of this ambition?

How to apply

Contact & next steps

Submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email. We try our best to get back to everyone within 2-3 weeks after application deadline.

In case of any questions, reach out our Regional Talent Acquisition Team at careers@wartsila.com

At Wärtsilä we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.