Administrative Assistant

Job Description

Trinity Solar is seeing an experienced Administrative Assistant to join our team. The Administrative Assistant will be responsible for providing administrative support to the business and performing ad hoc duties as necessary. Hours are 7:30am-3:30pm

Roles & Responsibilities

• Coordinate and confirm installation, service, and site visit appointments with homeowners, ensuring alignment between internal teams, field crews, and project timelines. Maintain accurate digital calendars to support efficient scheduling and resource allocation.
• Maintain and update customer records within company CRM and project management systems, ensuring all project milestones, documentation, and communications are accurately tracked from contract through completion.
• Collaborate closely with subcontracting partners, including installation crews, electricians, roofing teams, and inspection partners, to coordinate schedules, resolve issues, and ensure projects progress on time and according to company standards.
• Prepare and organize job packets according to installation schedules, including permits, plans, scope of work, and customer documentation, ensuring field teams have all required materials prior to deployment.
• Manage day-to-day communications across multiple channels, including email, phone, and internal case systems, providing timely updates to customers, subcontractors, and internal stakeholders regarding project status, next steps, and issue resolution.

Qualifications & Experience

• Proficient computer skills, including Microsoft Office, Adobe PDF
• SalesForce.com experience is preferred
• Previous work with subcontracting teams preferred, but not necessary
• Strong verbal and written communication skills
• Comfortable with routinely shifting demands
• High degree of attention to detail
• Data entry experience
• Time Management skills

Benefits

Why Join Us?

At Trinity Solar, you're not just starting a job--you're building a career path to success. We're proud to be part of one of the fastest-growing industries in the country, and we want you to grow with us. Here, you'll find a team that values your contribution, supports your development, and celebrates your success. When you join Trinity Solar, you'll enjoy: Competitive pay with opportunities to grow, Comprehensive healthcare coverage: Medical, Dental & Vision, Life insurance and employee assistance programs for peace of mind, Paid training to set you up for success, A generous paid time off (PTO) program to recharge and enjoy life outside of work (varies by role), Forty (40) hours of sick time annually, 401(k) with company match to invest in your future, Work-life balance that puts your well-being first. Join Trinity Solar and be part of a company where your career, your growth, and your impact truly matter.