IT Support Specialist

As an IT Support Specialist at CorPower Ocean, you will play a key role in ensuring that our internal IT environment runs smoothly and efficiently. You will support a growing, international team of 100+ employees across multiple locations.

This is a broad and dynamic role where you will work closely with colleagues across the organization, taking ownership of day-to-day IT operations in a highly technical, hardware-focused environment. You will act as the primary point of contact for internal IT support, ensuring that employees have the tools and systems they need to work effectively.

You will also have the opportunity to shape and improve our internal IT setup, tools, and ways of working as the company continues to grow. By enabling a reliable and efficient IT environment, you will directly support the teams building and deploying our wave energy technology. As CorPower Ocean continues to scale, this role has the potential to grow in scope together with the organization.

Responsibilities

In this role, you will be responsible for supporting and developing our internal IT environment primarily based at our Stockholm headquarters, a hands-on engineering environment combining office space with R&D and testing facilities, with operations also in Portugal.

You will provide day-to-day technical support to employees, troubleshoot hardware and software issues, and ensure that systems, networks, and tools function reliably.

You will set up and maintain laptops, workstations, and peripherals, as well as manage user accounts, permissions, and licenses across platforms such as Microsoft 365, including onboarding and offboarding of employees from an IT perspective. The role also includes working with data storage and backup solutions, supporting security practices, and ensuring systems are kept up to date.

You will troubleshoot issues related to connectivity, VPN access, and general network performance, and support ongoing improvements in infrastructure and processes. In addition, you will coordinate with external IT providers when needed and contribute to projects related to system upgrades, optimisation, and improvements to the IT environment.

Skills and Qualifications

Required:

• 3+ years of experience working in an IT support or a similar role
• Strong troubleshooting skills across hardware, software, and networks
• Experience setting up and maintaining laptops, workstations, and peripherals
• Knowledge of Microsoft 365 (user management, permissions, licenses)
• Basic understanding of networking (VPN, Wi-Fi, connectivity, firewalls)
• Experience with data storage and backup solutions
• Ability to support users in a clear and service-oriented manner
• Fluent in English; Swedish is a plus

Nice to have:

• Familiarity with IT security practices and endpoint protection
• Experience installing engineering software (e.g. CAD, FEA)
• Experience working with Active Directory (e.g. Microsoft Azure AD)
• Experience working with external IT providers or managed services
• Knowledge of device management tools and onboarding processes
• Experience working with automation tools such as Power Automate
• Experience in a fast-growing or scale-up environment

As a person, you:

• are striving for excellence, put quality into everything you do
• are self-motivated and constantly seek the most efficient ways to work
• search for simple and sustainable solutions to difficult problems
• love to learn new things, and take pride in constantly developing your skills
• are persistent, knowing it takes stamina to reach pioneering goals
• see your tasks through to completion
• are comfortable in presenting your solutions internally and externally
• are data-driven and strive to always back your points with solid analysis

CorPower Ocean has a diverse team with many nationalities and backgrounds, all working towards the same goal: To Power the Planet with clean energy from ocean waves.