Project Manager, Think Tank (Systems' Designer)

Job Description

Being an implementation based organisation, SELCO is constantly trying to be futuristic in its vision and co- create programs with end users and ecosystem partners for livelihood, health, climate action; as well as constantly improve the sustainability, efficiency and effectiveness of the programs designed by the organisation. For this, it champions the use of systems thinking to understand problem statements holistically and uses design research and service design tools to convert that understanding into actionable workplans.

The Think Tank at SELCO Foundation has a goal of sharing learnings and practices with the larger sector in order to shift local ecosystems towards inclusion, prosperity and sustainability. The Think Tank identifies program design for these long term systemic shifts as a key challenge in the development sector- and aims to build tools, cases and approaches that improve awareness on the same.

The candidate would specifically engage with this problem statement, and apply design thinking and service design tools to pilot, adapt and disseminate tools for program designs that aim to transform and shift ecosystems.

The candidate will be working with the implementation teams, and SELCO's larger network of ecosystem partners to strengthen the frameworks, documents and communication on ecosystem approach for program design.

Key Responsibilities

• Plan and manage the design research activities collaboratively with the implementation teams, and bring in experts as and when needed
• Plan and execute system mapping, stakeholder journeys, scenarios and service specifications for chosen program
• Conduct landscape studies that bring out gaps in the ecosystem, and its impact on sustainability of impact created in the ground
• Develop frameworks and tools that allow for improved program design by adapting design research, systems design and service design tools- specifically oriented to delivering sustained impact for the social sector
• Anchor and deliver on new and innovative ways to communicate systems thinking and ecosystem building activities across the sector
• Conduct regular team meetings internally to identify opportunities for improved systems thinking application
• Design and plan for regular blogs, newsletters and updates to inform the sector on the Organization's key learning
• Keep abreast with trends and narratives emerging in the sector

Who should apply

• At least 5 years of experience in service design
• Demonstrated an in-depth understanding and application of service design tools. An application in the social impact space would be preferred
• Keen interest in systems thinking concepts
• Strong communication skills, both written and oral
• Ability to grasp audience sensibility and calibrate communications to resonate with different target audience
• Ability to process complex information and break it down for easy consumption
• Open to thinking creatively on communication of critical information to further application of systems thinking
• Willingness to learn, grow and develop at personal and professional front, at a rapid pace with a steep learning curve
• Ability to work in an interdisciplinary and multicultural environment
• Willingness to travel

Process

Applications will be processed on a rolling basis.

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