Technical Training Specialist II - Hybrid (m/w/d)

Job Description

Enel North America is a proven renewables leader delivering clean, flexible and sustainable energy solutions. As part of the Enel Group, we develop, build, own and operate renewable power plants and demand response solutions, with over 11 gigawatts (GW) of installed wind and solar capacity, over 1 GW of energy storage and nearly 5 GW of demand response in the US and Canada.

For nearly 25 years, we've reliably powered modern life and driven climate action with our people, partners and communities by putting sustainability at the center of everything we do. Enel is a top-five industry leader for clean power capacity in the US, demand response in North America and utility-scale battery storage in Texas.

We are a smart and passionate team working together to build the Enel North America that we want for the long-term - one that is founded on strong financial, social and environmental values. Being on our team means being part of lasting progress to create a thriving and more sustainable world for our climate and communities. It means valuing safety, trust, innovation, proactivity, flexibility and respect in all we do. Our vision is ambitious, and we'll get there together.

The Opportunity

This position is responsible and will be initially solely accountable for designing, developing, facilitating, administrating, and leading the execution of training for all personnel in the ENA O&M business units. This position will report directly to the Manager, Technical Training.

What You'll Do at Enel North America

• Demonstrate expertise in curriculum design, implement advanced instructional strategies, and evaluate the effectiveness of training programs.

• Employ process improvement methodologies and ensure consistent alignment using Learning Management Systems (LMS) and related platforms.

• Categorize employee behaviors, apply knowledge transfer techniques, and develop actionable organizational plans.

• Administer employee records while maintaining strict compliance with established regulations and policies.

• Collaborate with subject matter experts to develop comprehensive courses and supplementary materials.

• Apply principles of adult learning theory, track system metrics, and execute corrective measures as necessary.

• Manage training budgets, propose innovative solutions, and determine training needs through targeted surveys and stakeholder consultations.

• Design adaptable development plans and customized learning interventions that address organizational objectives.

• Communicate effectively, facilitate focus groups, incorporate feedback, and introduce innovative approaches to training delivery.

• Conduct thorough internal gap analyses regarding training retention, identifying areas for improvement and translating findings into strategic roadmaps for future growth.

• Optimize analysis outcomes and provide recommendations for expansion and enhanced performance.

• Deliver engaging and interactive training sessions to personnel, ensuring clarity and active participation.

• Conduct peer evaluations and offer constructive guidance to fellow instructors.

• Provide coaching and leadership across both interdepartmental and intradepartmental teams, supporting organizational needs and business line priorities.

Who You Are

• Thorough knowledge of applicable regulations, practices, and computer skills such as MS Office, Learning Management Systems, & Adobe Products
• Strong initiative and drive for high achievement and continuous improvement approach
• Demonstrated ability to be a team player with passion, drive and the ability to self-start
• Ability to influence and guide personnel
• High level of Internal and External Customer service focus
• Experience working within safety management systems/quality systems and document management systems. SAP knowledge is a plus
• Superior oral and written communication, interpersonal, and organizational skills required
• Occasional travel to regional offices, conferences, and site locations may be required
• Physical Activities: Talking, hearing, near acuity, handling.
• Mental Functions: Comparing, copying, calculating, compiling, analyzing, coordinating, communicating, instructing, and interpersonal skills.

What You've Accomplished

• Bachelor's degree in science/education or related field with 2 years training execution. Associate degree or HS diploma with 4-year training execution and/or field experience will be evaluated based on knowledge, skill, & experience (Alternative technical education/experience will be considered)
• Minimum of 5 years of business relevant experience in the Wind, Solar, Energy Storage, Conventional/Nuclear power generation or other associated industries.

Diversity, Equity & Inclusion

Enel North America is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information. We will not discriminate, in any employment decision, against any individual or group on the basis of race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, or veterans/national guard/military reserve status. This shall be done in compliance with all applicable federal, state, and local laws in every location in which Enel North America has facilities. Enel North America maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Accessibility - If you require accessibility assistance applying for open positions please contact [email protected].

What Enel North America Offers You

• Enel North America offers its regular full-time employees affordable, quality healthcare for you and your family, life insurance and disability benefits to provide security, and retirement benefits to help you plan for your financial future. In addition, we offer an array of other benefits such as flexible spending accounts, tuition reimbursement and professional development allowance.

• Benefits are effective as of day one!

• Some additional perks to working with Enel North America include:

• 401k with match fully vested as of day one. Enel-NA matches 100% of the first 4% that you contribute up to set IRS limits.

• Generous PTO that supports work/life balance including: 4 weeks annually of vacation as well as personal days, volunteer days, your birthday off, paid holidays, and sick time. Proration may apply during first year of employment.

• Paid leave programs

• The opportunity to grow and develop your career with the support and mentorship of senior leaders.

• The opportunity to work for one of the world's most recognizable and respected brands in the energy industry that believes by working together we can create a new energy era in which the world can become more sustainable.

• An employee's eligibility for these benefits shall be subject to the governing documents for such plans and programs and/or company policy. The benefits described above may be modified or eliminated with or without notice in accordance with the governing documents and applicable law.