HVAC/R Technician

GlacierGrid is on a mission to revolutionize how the restaurant, convenience store, and hospitality industries manage energy and temperature monitoring, reducing energy waste, increasing profitability, and making sustainability effortless. We're a rapidly scaling technology startup trusted by global and established brands like McDonald's, Domino's, Dutch Bros, Burger King, 7-Eleven, and Panda Express to significantly reduce emissions and operational inefficiencies. Our innovative LoRaWAN-powered solutions protect the planet while driving meaningful results for our customers.

If you're passionate about sustainability, technology, and solving complex business challenges, GlacierGrid is where you belong.

About the Role

GlacierGrid is looking for a hands-on HVAC/R Technician to lead hardware installations, support product development, and scale our national technician network. In this role, you'll install smart monitoring hardware at quick-service restaurants (QSRs), convenience stores, and similar commercial locations across the U.S. Expect to travel up to 75% of the time each month. You'll also collaborate closely with our Engineering, Product, and Customer teams to troubleshoot field challenges and help evolve our technology offerings.

Responsibilities

• Install GlacierGrid hardware on commercial HVAC/R systems at QSRs, convenience stores, and similar locations
• Travel to installation sites across the U.S. (approximately 75% travel required monthly)
• Set up and configure IoT connectivity solutions (e.g., WiFi networks, gateways)
• Troubleshoot and resolve technical issues during or after installs
• Contribute to R&D efforts by providing field insights and feedback
• Vet, train, and support a national network of third-party technicians
• Coordinate with internal teams to ensure project execution and customer satisfaction
• Maintain clear documentation and communication for all field activities

Qualifications

• 5+ years of experience as a full-time HVAC/R technician (commercial experience preferred)
• Skilled at installing and configuring control systems on HVAC/R equipment
• Comfortable with IoT and network configuration in the field
• Strong communicator with the ability to train others on standardized processes
• Highly organized, self-motivated, and responsive under dynamic schedules
• Creative problem-solver with a hands-on mindset and curiosity for new technology
• Willing and able to travel extensively throughout the U.S. each month (up to 75%)

At GlacierGrid, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.