Administrator / Customer Service

We now have a full-time role of Administrator which will be focused on order management and customer service tasks. This is an entry level position for graduates with little or no work experience, or candidates with at least 1 year office-based administration / customer service experience.

The role is based in our office in Orpington, South East London (postcode BR5 3QB). Standard working hours 9am-6pm Mon-Fri.

Main responsibilities for this role include

• Processing incoming orders and submitting instructions to the warehouse for dispatch of goods;
• Dealing with customer requests via phone and email, including new orders and delivery inquiries;
• Updating customers with tracking numbers and dispatch status for their orders;
• Maintaining the database of customers and orders;
• Updating the product catalogue.

Applicants must meet the following requirements

• Bachelor's or Master's degree is preferable. Recent degree from a UK-based university is an advantage;
• Excellent computer skills (Microsoft Word, Excel, Outlook or other email software) are required;
• Good written and verbal communication skills are required. English as a native language is an advantage;
• Aspiration for fast career progression, enthusiasm to learn about new technologies and leadership skills;
• Good numeracy skills (math).

Benefits

Attractive compensation package (in the region of £18,000 – £21,000 pa), fully paid annual holiday 28 days, sick pay allowance, pension, fast career progression and other benefits will be offered to a successful candidate. You will work in a friendly and very supportive team environment. You will learn new technologies in the rapidly growing industry with excellent future potential. Comprehensive training and education, including a detailed introduction into company's products, will be provided at the start.

If you meet the above requirements and are interested in an exciting renewable energy sector, please apply with your CV by email [email protected]. If you need more details about the role please phone 020 3150 1111 Mon-Fri 9am-6pm.