Manager, Implementation

Job Description

Uplight is creating a new category of energy. We make software that manages energy resources in homes and businesses—including things like smart thermostats, electric vehicles, solar panels, storage batteries, heat pumps, and even people’s behavior—to generate, shift, or save energy to balance the grid, making it more efficient and reliable. This creates clean energy capacity that can be used by the power grid instead of burning more fossil fuels. Our solutions accelerate the transition to clean energy and save money for energy customers.

We are looking for a Manager, Implementation to drive our company forward, and help us lead the clean energy revolution!

How you will make an impact

As a Manager on the Implementation team, you will lead a team of Technical Project Managers who are responsible for the overall delivery and success in implementing Uplight products. You will play an active role in recruiting, mentoring, coaching, and supporting a talented and passionate team.

To be successful, you’ll need to effectively collaborate with both internal and external stakeholders, including utility program staff as well as Uplight Product, Engineering, Sales, Account Management, and Finance teams. You must be effective at cross-functional communication and coordination that drive measurable results. You will need to be proficient in operating at both a strategic level (process improvement; long-term planning; etc) and a tactical level (resolving risks and blockers, client escalations, etc).

*Skills and experience are necessary, but we hire on value alignment first, so if you feel you would be a good fit with us, still consider applying.

What you will contribute

• Manage the recruiting, hiring, onboarding, and training of the team. Ensure that all team members are adhering to standard processes.
• Effectively coach, develop, and grow team members to achieve successful outcomes
• Track, measure, and evaluate performance of the team to departmental goals
• Drive team's performance to achievement of metrics and targets
• Provide accountability for results, effectively speak to performance outcomes and metrics with senior and executive leadership
• Ensure cross-functional resources are allocated to projects in the pipeline. Work closely with internal teams to ensure client deliverables are being met.
• Ensure proper use of training materials for the team and reinforcement of project management best practices. Provides suggestions for improvement.
• Effectively navigate the organization to achieve favorable outcomes
• Raise ideas to leadership using thoughtful, constructive, and collaborative methods
• Drive improvements through departmental strategic initiatives

What you bring to Uplight

• Minimum of five years experience leading high-performance teams in a fast-paced environment
• Exceptional project management and problem solving skills with an ability to identify and resolve risks and blockers
• Proven track record in ability to effectively prioritize competing priorities and evaluate situations to make impactful decisions quickly
• Ability to build, maintain, and leverage partnerships in a positive manner while supporting departmental goals and targets
• Ability to navigate the organization effectively, gain buy-in from key leaders to influence decisions that lead to positive outcomes. Deep understanding of how to use influence effectively when communicating with various levels of the organization.
• Strong organizational skills with an ability to effectively delegate responsibilities while adhering to deadlines and priorities in a fast-paced environment
• Excellent client communication and management skills with an ability to defuse escalated situations while empowering team members to take an active role in client management
• Commitment to identifying and implementing continuous improvement initiatives
• Effective and positive leadership influence through uncertainty and change while prioritizing a healthy level of engagement
• Up to 30% travel required for in-person client meetings, company on-sites, etc.

Bonus Points

• Passion for driving impactful change toward energy efficiency and sustainability
• Prior experience working at a high growth software company and/or working in the utility industry
• Familiarity with Uplight’s suite of products

*Don’t meet every single requirement? Studies have shown that women, marginalized genders and people of color are less likely to apply to jobs unless they meet every single qualification. At Uplight we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why Join Uplight in Leading the Fight Against Climate Change?

At Uplight, we're not just offering a job – we're offering a chance to be part of the solution to one of the world's biggest challenges. As a certified B Corporation, we're deeply committed to both social and environmental responsibility. Here's why you should join our team of passionate Uplighters:

• Make a Meaningful Impact: Your work directly impacts our mission of decarbonization and building a more sustainable future.
• Grow Your Career: We offer ample advancement opportunities, robust learning and development programs, and a supportive team environment that fosters collaboration and innovation.
• Thrive: We offer comprehensive benefits, including flexible time off, generous parental leave, a wellness stipend, and work flexibility to help you thrive both personally and professionally.
• Belong to an Inclusive Community: We celebrate diversity and foster an inclusive workplace where everyone feels respected, empowered, and heard. Our Employee Resource Groups offer opportunities to connect with colleagues who share your interests and backgrounds.
• Be Part of a Growing Movement: Join a team of dedicated individuals who are passionate about creating a more sustainable future. We offer a collaborative environment where your ideas are valued and your contributions recognized. Together, we can build a brighter tomorrow.

To learn more about our comprehensive benefits package and other perks, visit uplight.com/careers

Salary Range: $104,436 to $135,000 + Bonus

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

Uplight provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status (including neurodivergence), genetics, protected veteran status, sexual orientation, gender identity or expression, neurotypicality, or any other characteristic protected by federal, state or local laws.