Trainer (m/w/d)

Job Description

The Regional Trainer will be responsible for designing, delivering, and evaluating training programs to enhance the skills and knowledge of employees within a specific geographical region. The ideal candidate should have a passion for learning and development, excellent presentation skills, and the ability to adapt training strategies to meet the diverse needs of a regional workforce.

Role Responsibilities

Training Program Development

• Collaborate with the rest of the training team and regional management to identify training needs and goals.
• Design and develop training programs that align with organizational objectives and regional requirements.

Facilitation and Delivery

• Conduct engaging and effective training sessions for employees at various levels.
• Utilize a variety of training methods and technologies to accommodate different learning styles.

Onboarding, Orientation & training of agents

• Facilitate onboarding & training sessions for new hires, agents (Solar energy promoters, technicians & Collection Officers), and partners ensuring a smooth transition into the company culture and processes.
• Provide orientation training on company policies, procedures, and values for the agents.
• Work with the regional teams to grow the number of agents & experience centers in a region.

Skill Enhancement Workshops

• Organize workshops to enhance specific skills required for job roles within the region.
• Tailor training content to address regional challenges and industry trends.

Performance Evaluation

• Assess the effectiveness of training programs through participant feedback, evaluations, and performance metrics.
• Implement improvements based on feedback and changing business needs.

Collaboration with Stakeholders

• Work closely with regional managers to understand specific training requirements and align programs with business objectives.
• Build strong relationships with department heads to ensure training initiatives support departmental goals.

Training Documentation

• Create and maintain training materials, manuals, and documentation.
• Keep training materials up to date with the latest industry standards and company policies.

Regional Compliance

• Stay informed about regional regulations and compliance requirements relevant to training and development.
• Ensure training programs adhere to legal and regulatory standards.

Any other duties that may be assigned from time to time

Requirements

• Bachelor's degree in Education, Human Resources, Business, or a related field.
• Proven experience as a trainer, preferably in a regional or multi-location capacity for at least 2 years.
• Excellent presentation and communication skills.
• Strong organizational and project management abilities.
• Ability to travel within the assigned region as needed.
• Proficiency in learning management systems and training software.
• Certifications in training and development are a plus.
• Learning Management Systems (LMS): Proficient in using platforms for delivering and tracking training programs.
• Webinar and Virtual Meeting Software: Experienced in utilizing Microsoft Teams, and Zoom for online training sessions, facilitating interactive discussions, and managing participant engagement.
• Microsoft Office Suite:
  • MS Word: Skilled in creating and formatting training manuals, guides, and documentation.
  • MS Excel: Proficient in data analysis, tracking training metrics, and generating reports to evaluate program effectiveness.
  • MS PowerPoint: Expert in designing engaging presentations to enhance training sessions, incorporating visuals and interactive elements.
• Google Suite:
  • Google Docs: Experienced in collaborative document creation and editing for training materials.
  • Google Sheets: Proficient in managing data, creating training schedules, and tracking participant progress.
  • Google Slides: Skilled in developing dynamic presentations for both in-person and online training environments.
• Must be resident within the specified region.