Head of Enterprise Workplace and Platform Services

Job Description

The Head of Enterprise Workplace and Platform Services is a senior leadership role responsible for defining and executing the strategic vision for workplace technology and enterprise platforms across the organization. This role ensures seamless, secure, and scalable digital experiences for employees, while aligning platform capabilities with business goals and innovation strategies.

Key Responsibilities

• Strategic Leadership
  • Develop and implement a strategic roadmap for enterprise workplace and platform services.
  • Align technology initiatives with business objectives to drive digital transformation and operational efficiency.
• Platform & Workplace Management
  • Oversee the design, deployment, and lifecycle of enterprise platforms including collaboration tools, endpoint management, and cloud services.
  • Ensure high availability, performance, and security of workplace systems across physical and virtual environments.
• Team Leadership & Development
  • Lead and mentor cross-functional teams including platform engineers, workplace support, and service delivery managers.
  • Foster a culture of innovation, collaboration, and continuous improvement.
• Stakeholder Collaboration
  • Partner with business units, cybersecurity, HR, and facilities to deliver integrated workplace solutions.
  • Manage vendor relationships and service contracts to ensure quality and cost-effectiveness.
• Technology & Innovation
  • Stay abreast of emerging technologies and trends in digital workplace, cloud computing, and enterprise platforms.
  • Drive adoption of automation, AI, and self-service capabilities to enhance user experience and reduce operational overhead.
• Governance & Compliance
  • Ensure compliance with internal policies, industry standards, and regulatory requirements.
  • Implement robust monitoring, reporting, and incident management processes.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• 10+ years of experience in enterprise IT, with at least 5 years in a senior leadership role.
• Proven expertise in managing enterprise platforms (e.g., Microsoft 365, ServiceNow, VMware, Azure).
• Strong understanding of workplace technologies, endpoint management, and user experience design.
• Excellent leadership, communication, and stakeholder management skills.
• Experience with Agile methodologies, ITIL practices, and digital transformation initiatives.

Preferred Skills

• Strategic planning and project management.
• Vendor and budget management.
• Risk assessment and mitigation.
• Emotional intelligence and team building.
• Familiarity with hybrid work models and global service delivery.

BayWa r.e. is the home for change makers. We r.e.think energy – how it is produced, stored and can be best used to enable the global renewable energy transition that is essential to the future of our planet. At BayWa r.e. we effect change globally. With locations in 30 countries, we have over 4,000 people already working across the world, collaborating with local businesses to proactively shape the future of the energy sector.

You matter to us

At BayWa r.e. we are fully committed to fostering equity and inclusion and embrace diversity, of all our people, both present and those yet to join us! We welcome applications from everyone, irrespective of gender, gender identity, national origin, religion, social-, cultural-, or ethnic-background, sex, sexual orientation, age, non-disqualifying physical or mental disability, pregnancy, veteran status, or any other status protected by appropriate law. All hiring decisions are based on business needs, job requirements and qualifications. We are dedicated to being an equal opportunity employer for all by providing an inclusive environment free of discrimination or harassment.

Your Contact

Rajini Dhanik