Senior Product Designer

Job Description

Uplight is creating a new category of energy. We make software that manages energy resources in homes and businesses-including things like smart thermostats, electric vehicles, solar panels, storage batteries, heat pumps, and even people's behavior-to generate, shift, or save energy to balance the grid, making it more efficient and reliable. This creates clean energy capacity that can be used by the power grid instead of burning more fossil fuels. Our solutions accelerate the transition to clean energy and save money for energy customers.

As a Senior Product Designer, you'll take ownership of the end-to-end experience for Residential & Business customers in their energy use portals, energy insight widgets, and outbound communications. This influential role sits at the intersection of strategy, user experience and research-and requires close collaboration with cross-functional internal teams, utility clients, and end customers.

What you will contribute

• Own and lead the full customer journey-from research and discovery, through concepting, prototyping, polished visual design, design QA, and post-launch iteration, influencing strategic direction and product team roadmaps.
• Drive best-in-class Design practices, knowing when to flex established processes to fit real-world constraints while staying rooted in strong design principles.
• Leverage & contribute to Uplight's UI Design System to deliver elegant, accessibility-inclusive, and scalable experiences that are intuitive for end users.
• Facilitate unmoderated and moderated Qualitative User Research studies, synthesizing and presenting findings + business recommendations to diverse stakeholder audiences.
• Lead iterative product & design thinking to continuously measure, learn, and enhance user experience in our enrollment products.
• Build a deep and data-driven understanding of customer needs, pain points, and real-life behaviors across programs.
• Partner closely with Product Managers, Engineers, fellow Designers & User Researchers, Marketers, Account Managers and more across the business to align on core user problems (or JTBD) and uncover shared opportunities together.
• Champion a culture of continuous learning, feedback, and iteration.

What You Bring to Uplight

• 5+ years of experience in software/digital product design, with a strong portfolio demonstrating end-to-end design thinking process and measurable business impact of your design decisions.
• Proficiency in the "full stack" of Product Design: Research, UX & Interaction Design, UI/Visual Design & QA, prototyping, and working with component libraries or Design Systems.
• Familiarity with Material Design and frontend capabilities (React, Angular), to effectively communicate designs with Engineers and stakeholders.
• Deep fluency with modern Design and Research tools. We use Figma (our primary design tool) as well as Adobe Creative Suite for asset creation, Lucid for white board collaboration, JIRA for coordination with Product & Engineering teams, and Google Workspace for documentation. Hands-on experience with user research platforms for recruiting & running studies.
• Excellent communication and storytelling skills, with an ability to clearly articulate your narrative to both technical and non-technical, internal and external client audiences alike.
• A user-first mindset that advocates for the pursuit of simple, elegant solutions, while balancing ambiguity and technical constraints.
• Growth-minded and well-versed in giving and receiving constructive feedback, with a commitment to collaborative problem-solving.
• Experience designing enterprise software (B2B and/or B2B2C).
• Thrives in a collaborative design culture, valuing shared ownership and cross-functional trust over individual control.
• Actively participates in structured peer critiques and team reviews, embracing a culture where Designers regularly seek and offer feedback to elevate each other's work.

Bonus points

• A deep curiosity for exploring responsible efficiency opportunities with AI.
• Comfortable jumping into complex technical domains with curiosity and humility.
• Experience working in multiple industries and/or in startup environments.
• Fluency in Agile environments, meeting cadences, etc.

Why Join Uplight in Leading the Fight Against Climate Change?

At Uplight, we're not just offering a job - we're offering a chance to be part of the solution to one of the world's biggest challenges. As a certified B Corporation, we're deeply committed to both social and environmental responsibility. Here's why you should join our team of passionate Uplighters:

• Make a Meaningful Impact: Your work directly impacts our mission of decarbonization and building a more sustainable future.
• Grow Your Career: We offer ample advancement opportunities, robust learning and development programs, and a supportive team environment that fosters collaboration and innovation.
• Thrive: We offer comprehensive benefits, including flexible time off, generous parental leave, a wellness stipend, and work flexibility to help you thrive both personally and professionally.
• Belong to an Inclusive Community: We celebrate diversity and foster an inclusive workplace where everyone feels respected, empowered, and heard. Our Employee Resource Groups offer opportunities to connect with colleagues who share your interests and backgrounds.
• Be Part of a Growing Movement: Join a team of dedicated individuals who are passionate about creating a more sustainable future. We offer a collaborative environment where your ideas are valued and your contributions recognized. Together, we can build a brighter tomorrow.

To learn more about our comprehensive benefits package and other perks, visit uplight.com/careers

Salary Range: $140,000 to $160,000 + Bonus