Partner Manager
Tibber
公司概况
他们的业务
Tibber专注于数字能源管理技术，致力于赋能消费者控制其能源使用，而不仅仅是为了盈利而销售电力。该公司提供一款移动应用，作为智能助手，帮助用户以现货市场价格购买绿色电力，提供实时定价可见性和由人工智能驱动的消费分析。这种创新的方法使用户能够通过将使用时间转移到可再生能源更为充足的非高峰时段来优化其能源消费（来源：tibber.com）。Tibber的核心产品包括电动汽车、供暖系统和家庭电池的自动控制，帮助客户节省能源成本，同时促进电网稳定。
项目与业绩
Tibber的旗舰项目是其虚拟电厂（VPP），协调灵活负载，相当于在高峰需求期间为数十万家庭供电。该虚拟电厂每年处理137,000 MWh，自2023年以来已为电网平衡转移了25,000 MWh（来源：tibber.com）。一个值得注意的项目是Norflex，于2020年完成，Tibber从多个家庭的面板加热器和电动汽车充电器中聚合灵活性，以提高挪威当地电网所有者Agder Energi Nett的效率。该项目体现了Tibber利用数字解决方案进行能源管理的承诺，而非传统基础设施投资。
近期发展
在过去两年中，Tibber经历了显著增长，员工人数翻倍，超过300名员工，并在四个国家扩展业务，每月服务近500,000名客户。该公司计划到2025年达到1000万客户，正如首席技术官Richard Eklund在与麦肯锡的访谈中所讨论的那样（来源：mckinsey.com）。Tibber的虚拟电厂继续展示其在处理和转移电力以实现电网平衡方面的有效性，展示了该公司在能源管理方面的创新方法。
在这里工作
Tibber培养了一种独特的公司文化，强调自主性和创新，将员工组织成称为“小队”的小型自主团队。这种结构允许快速决策，并鼓励团队成员之间的使命感。该公司积极招聘各类职位，包括工程、产品开发和技术，反映其跨国运营（来源：tibber.com）。Tibber的文化由共享价值观和对以人为本的可持续发展的承诺驱动，利用技术颠覆传统能源市场。
联系方式
最后更新于 2026-01-04 | 报告问题
Job Description
As a Partner Manager, you'll play a key role in optimising Tibber's installation activities across markets & products. You will be responsible for Installer Partner quality, with key metrics such as installation lead times, CSAT, connected devices and margins. You'll work data-driven, cross-functionally, and with a clear focus on both innovation and growth.
What you'll do
- Manage relationships with installer partners for all markets, facilitating weekly check-ins, monthly SLA meetings & escalation meetings to achieve operational excellence;
- Ensure partner performance & SLA compliance through frequent monitoring, timely escalations and intervention plans if required;
- Work closely with partners to plan and forecast installation capacity & evaluate these against Tibber's goals;
- Drive partner onboarding, system integrations, installation workflows and downstream processes (customer support & finance tasks);
- Support internal and external reporting on installation operations and highlight areas for improvement based on trends or recurring issues, including re-visits, services and warranty cases;
- Establish and enforce quality assurance processes to ensure that electrical installations meet or exceed industry standards and client expectations. Conduct regular inspections and audits to monitor the quality of work.
What we're looking for
We believe you'll thrive here if you:
- Have at least 5 years' experience in a project management or commercial role in a technical industry, such as renewable energy, construction, telecommunications or a tech-startup;
- Are a self-starter that can work independently while at the same time collaborate within a team;
- Have a creative and collaborative approach to problem solving;
- Are organised and detail-oriented with a strategic mindset;
- Enjoy a fast-paced, dynamic work environment and can prioritise your focus areas with ease;
- Leverage business insights and reporting tools to make data-driven decisions;
- Aren't afraid to "get your hands dirty" and are hands-on in daily operations.
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