Business Development Manager

Main Tasks and Responsibilities

Opportunity Development

• Understand the full range of services and sales proposition that Natural Power offer.
• Develop business opportunities through client relationships, networking, market intelligence and
  events. Build an effective sales pipeline through customer visits, telephone/teams calls and follow up enquiries in order to secure future business.
• Promote cross-services propositions linked to client needs

Client Management

• Ownership of defined accounts. Build and maintain customer relationships at all levels with existing customers to develop new business and monitor and feedback customer satisfaction in existing business.
• Develop detailed understanding of allocated Key/Strategic Accounts, including: structure, strategy, relationships, opportunities, feedback and customer satisfaction.
• Expand the reach of Natural Power by developing new customers.
• Be seen as point of contact for client account management and add value to the client by including technical experts and senior managers in client interactions as appropriate.

Strategic Business Development

• Identify opportunities
• Contribute insights to refine sales propositions
• Forecasting of future prospects order intake
• Build and maintain long term relations with other stakeholders that could contribute to the development of Natural Powers standing in the market as a professional and accountable partner
• Analysis of customer and market requirements to assist the development of business strategies

Securing Business

• Build and maintain strong relationship with bid and delivery teams
• Be accountable for achieving direct sales targets set by the Director of the department being supported, ensuring consistent progress towards agreed revenue goals
• Support commercial approach to bids and client delivery. Input into on how to add value to the customer and ensure the tender response fits with the customers strategy and requirements.
• Support negotiations, escalating complex ones to relevant director.
• Coordinate and assist in the closing of contracts.

Information Sharing

• Update Customer Relationship Management (CRM) tool with key, customer information.
• Provide regular pipeline.
• Share best practise and customer insights within Natural Power.