Field Area Manager Service Support

Job Description

Your Responsibilities

• Disciplinary and professional leadership of field service technicians
• Daily exchange with service technicians at your assigned station, including ongoing performance monitoring
• Conducting appraisal and feedback meetings, including derivation of suitable development measures
• Developing your team and ensuring an optimal team structure for efficient order processing
• Conducting safety briefings and ensuring compliance with all occupational safety standards, including accident analyses
• Ensuring full compliance with legal requirements
• Identifying training needs and organizing the participation in internal and external trainings
• Reporting to the management and deriving actions from relevant KPIs
• Ensuring transparent communication through regular team and fitter meetings
• Close coordination and collaboration with various departments and other subregions
• Planning and organizing travel activities for the service team working abroad

Your Qualifications

• Completed technical education; a background in mechatronics or electrical engineering is an advantage
• At least 3 years of professional experience; leadership experience is a strong advantage
• Advanced English skills
• Willingness to travel internationally and work abroad
• Confident handling of common computer systems
• Confident and empathetic personality with strong communication skills
• Strategic thinker with a structured, independent, and professional working approach
• High level of flexibility and stress resilience

Your Benefits

• Flexible working times through different working time models (hybrid work)
• Successful international business environment of renewable energy
• Possibility for training domestic and abroad
• Christmas, summer bonus and meal allowance
• Private health insurance
• Company car - also for private use