客户经理

Job Description

Trusted by more than 3,500 utilities worldwide, Landis+Gyr is a global energy technology company connecting data, devices, and decisions to power resilient, intelligent energy for utilities and critical infrastructure. In an industry where reliability and trust is essential, we bring a legacy built on relentless innovation, sustainability and flawless execution.

From edge to enterprise, our technology empowers utilities to anticipate change, improve safety and reliability, enhance customer experience, and accelerate decarbonization. We're turning traditional infrastructure into intelligent systems that meet the demands of an electrified, increasingly dynamic world.

With operations in over 20 countries, sustaining a 130 year legacy, and nearly 3,500 employees worldwide, we have a deep commitment to sustainability, ease of use, flexibility, and long-term partnerships. Landis+Gyr delivers solutions that are purpose-built, field-proven, and future-ready to help utilities serve their communities with confidence.

About the Role

Are you a proactive and results-driven professional with a passion for building strong client relationships and delivering commercial success?

We are seeking an experienced and commercially driven Account Manager, to join our Laverton North team on a full-time basis, to maintain and grow key client relationships, maximise revenue, and deliver exceptional customer outcomes. This role plays a critical part in driving business performance through strategic account management, proactive sales planning, and identifying growth opportunities. This position focuses on both protecting existing revenue streams and expanding accounts through customer-centric solutions, accurate forecasting, and strong cross-functional collaboration.

Key Responsibilities

Account Management & Retention

• Manage and grow key customer accounts to achieve revenue targets.
• Deliver monthly performance reporting against budgets and forecasts.
• Monitor KPIs, identify risks, and ensure compliance with internal processes.
• Oversee contract administration, including customer-driven changes.
• Analyse pricing, order volumes, and competitor activity to inform strategy.
• Maintain accurate CRM data, account plans, and forecasts.
• Build strong cross-functional relationships across internal teams.

Account Growth & Commercial Delivery

• Develop and execute strategic account plans to drive revenue growth.
• Identify and pursue new business opportunities within existing and new accounts.
• Support pricing strategies, tenders, and commercial negotiations.
• Align sales activities with operational capacity and profitability targets.
• Contribute to annual sales planning and budgeting.
• Provide customers with training, guidance, and tailored solutions.
• Ensure timely and accurate preparation of tenders, quotations, and orders.

Collaboration, Leadership & Compliance

• Support and guide Sales and Customer Service teams.
• Partner with Marketing to promote products and services.
• Deliver accurate KPI reporting, financial updates, and forecasts.
• Ensure compliance with quality, safety, and environmental standards.
• Participate in audits, site inspections, and continuous improvement initiatives.
• Maintain strong engagement with key internal and external stakeholders.

About You

• Minimum 5 years' experience in account management or B2B sales.
• Proven success managing key accounts and achieving revenue targets.
• Strong experience in forecasting, budgeting, and contract management.
• Excellent communication, presentation, and negotiation skills.
• Ability to influence and engage senior stakeholders, including executives.
• Strong organisational skills with the ability to manage competing priorities.
• Experience using CRM systems, ERP platforms, and Microsoft Office (SAP highly regarded).
• Exposure to the energy sector i.e. gas and/or electricity (desirable).
• Excellent stakeholder engagement and cross-functional collaboration capabilities.

If you meet all of the above, we'll love to hear from you!

Why Join Us?

What differs us from the rest:

🧘 Employee Wellbeing: Enjoy paid birthday leave and paid menopause leave, plus access to wellness programs, counselling, and a supportive work culture.

👨‍👩‍👧 Life-Stage Support: Robust and inclusive paid parental leave for both primary and secondary carers, plus paid life-stage leave for significant life events.

💰 Competitive Salary: We recognise and value your contributions.

✨ Growth & Development: Be part of a forward-thinking team committed to excellence and innovation. We invest in our people with extensive learning opportunities.

🌱 Sustainability Focus: Commitment to greener solutions and responsible work practices.

🌏 Diversity & Inclusion: We pride ourselves on our diversity and actively celebrate inclusion initiatives.

Ready to Apply?

Submit your resume and cover letter via the 'Apply' link or via our Landis+Gyr careers page https://careers.landisgyr.com/, explaining why you're the right fit for the position.

Applications will be reviewed as they are received, and interviews may commence prior to the close date.

Have a question? Please reach out to Shenay Gocmen via email: [email protected]