
Project Coordinator
Freedom Solar Power
公司概况
Freedom Solar Power
Austin, TX, United States
2007
商业模式
可再生能源
Freedom Solar Power 专注于提供太阳能解决方案,包括太阳能电池板的安装和维护。他们的目标是帮助客户降低能源成本并实现可持续发展。
主要收入来源于太阳能系统的销售和安装服务,以及后续的维护和支持服务。
地点与地理
Freedom Solar Power 主要在美国运营,特别是在德克萨斯州。他们在多个城市提供服务,包括奥斯丁、达拉斯和休斯顿。
公司文化
他们的使命是推动可再生能源的普及,帮助客户实现能源独立。他们重视诚信、创新和客户满意度。
Freedom Solar Power 提供一个开放和协作的工作环境,鼓励员工提出新想法并参与决策过程。
公司致力于员工的职业发展,提供培训和进修机会,以帮助员工提升技能和职业生涯。
活动与项目
Freedom Solar Power 最近推出了一项新的太阳能融资计划,旨在帮助更多家庭和企业能够负担得起太阳能系统。
他们在太阳能技术方面不断创新,采用最新的太阳能电池板和储能解决方案,以提高系统的效率和可靠性。
公司积极参与社区可持续发展项目,支持环保活动,并致力于减少自身运营的碳足迹。
职业机会
Freedom Solar Power 通常招聘太阳能安装技术员、销售代表和项目经理等职位,以支持其快速增长的业务。
公司为员工提供竞争力的薪资、健康保险、退休计划以及灵活的工作时间,以促进员工的工作与生活平衡。
联系信息
最后更新于 2025-03-27 | 报告问题
Job Description
The Regional Project Coordinator (RPC) will serve as a critical bridge between customer care and operations within the Houston region. This role is designed to enhance the customer experience by ensuring timely communication and seamless project execution. The RPC will be responsible for facilitating faster response times to customers, managing escalations, and ensuring that all process updates and changes are communicated effectively across teams. This position will play a key role in improving internal communication and ensuring that operations run smoothly from start to finish.
Key Responsibilities
Customer Communication & Escalation Management
- Act as a direct liaison between the operations team and customers, ensuring timely updates and responses.
- Assist with managing and resolving escalated customer concerns, collaborating with the Regional Operations Manager (ROM) and Assistant Regional Operations Manager (AROM).
- Follow up on project progress, ensuring that all updates are provided to customers in a clear and timely manner.
Operations Process Management
- Stay up-to-date with changes in processes, including phrasing, new equipment updates, and any internal escalations or adjustments.
- Ensure the smooth implementation of operational changes, assisting crews and operations with adapting to new systems or equipment.
Project Tracking & Coordination
- Work closely with the ROM and AROM to track project timelines, milestones, and any issues that arise during the solar installation process.
- Provide feedback and insights to both operations and customer care to facilitate continuous improvement.
Crews Collaboration & Knowledge Development
- Build and maintain strong relationships with the installation crews to ensure efficient communication and collaboration.
- Continuously learn the evolving solar process, staying updated on best practices and regional developments.
Training & Development
- Participate in operations-led training to understand the ins and outs of the solar installation process in Houston.
- Utilize this knowledge to provide informed responses to customers and assist with troubleshooting any challenges that arise during the project lifecycle.
Qualifications
- Strong communication and interpersonal skills.
- Previous experience in project coordination, customer service, or operations preferred.
- Ability to build rapport with both customers and internal teams.
- Knowledge of solar installation processes or construction project management is a plus.
- Problem-solving mindset with the ability to handle escalations effectively.
We understand you may be a great candidate without fitting all our preferred experience, knowledge, skills, and attributes. And you may have other skills that are valuable for the role, but which we haven’t thought of. Because we recognize this and we value diversity of thought, experience, and background, we still encourage you to apply.
Freedom Solar is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Employee Benefits
Freedom Solar recognizes that talented people are attracted to companies that provide competitive pay, upward mobility, and an exciting fast-paced culture. For this reason, we offer a growing Benefit Plan that includes the following:
- Medical, Dental, and Vision Insurance
- 100% Company-Sponsored Short-Term Disability
- 401(k) Employer Matching
- Weekly Pay Dates
- 3 Weeks PTO + 3 Sick Days
- 12 Paid Holidays
- Team Building Events!
- Upward mobility Opportunities!
获取工作提醒
获取休斯顿,德克萨斯州,美国地区太阳能领域职位的提醒
关于这个角色
2025年9月1日
全职
公司
2025年9月1日
现场
- 休斯顿,德克萨斯州,美国
Preferred experience in project coordination, customer service, or operations
UTC-05:00
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