Head of Service Engineering

Job Description

FairWind is looking for a dynamic Head of Service Engineering to lead the design and development of scalable, high-impact service solutions across our international footprint.

This is a leadership role for someone who thrives in complexity, sees opportunity in ambiguity, and knows how to turn technical insight into commercial advantage.

You'll build and lead a team that bridges strategy and execution-working closely with Sales, Execution, and Regional teams to deliver solutions that are technically sound, commercially viable, and operationally scalable. The role demands a high level of hands-on involvement, especially in shaping the team, defining standards, and driving the delivery of solutions with speed and precision.

Your qualifications

• 6+ years in technical/operational leadership roles
• Strong international experience and executive-level communication
• Fluent in English
• Strategic mindset with hands-on execution capability
• Experience in product/solution development; PMI/PMP certification is a plus

Your Role

• Build and lead a high-performing service engineering team
• Define service design standards and processes that scale
• Act as a senior technical advisor to strategic clients
• Drive innovation and continuous improvement across offerings
• Collaborate across functions and geographies to deliver integrated solutions

What we offer

• International work environment in a forward-looking industry
• Comprehensive onboarding program
• Diverse training and development opportunities
• A motivated, open, and collegial team with a great working atmosphere
• Flexible working hours, home-office options, and attractive compensation

Additional information

This is a role for someone who wants to build, lead, and leave a mark-with sleeves rolled up and a clear vision in hand.

Ready to lead the change? Apply now or reach out to learn more.