Lead - Business Systems & Process

Job Description

Stewards the development of the company's process architecture by modeling processes in the KKMS and ensuring they are correct, consistent, and aligned with established guidelines. Guides Process Owners in executing their process responsibilities, ensuring compliance with architectural standards, modeling conventions, and end-to-end design principles.

Responsibilities

• Develop and maintain accurate and standardized process maps using designated BPM and other tools and methodologies.
• Apply approved modeling standards, symbols, and naming conventions to ensure consistency across all process documentation.
• Support business units in visualizing and structuring their processes, especially in the absence of a dedicated Process Architect.
• Ensure alignment of individual process models with the overarching end-to-end process structure and taxonomy.

Examples of tasks:

• Use tools such as Qualiware and RapidValue to map new or updated processes.
• Apply process modeling conventions defined within the KK Management System, ensuring clarity and standardization.
• Support the mapping of end-to-end processes as part of the MWP#1 strategic initiative.
• Review and revise existing process maps to align with updated process definitions and taxonomy levels.
• Handle organizational requests for process mappings, as per the material submitted through relevant ticket system, or starting from scratch where more extensive work is required (spectrum).

Our Requirements

• Intermediate to high skills in process modeling, incl. using process frameworks like APQC PCF.

• Understanding of process documentation and process analysis.

• Ability to work with modeling tools and structured documentation methods.

• Strong attention to details and quality of deliverables.

• Good communication skills to work with functional process excellence teams and SMEs, as well as with cross-functional teams.

• Basic knowledge about architectural principles and management system concepts.

• Internal auditor in ISO 9001 (other systems like 14001, 45001 are optional)

• Proficiency in MS365 tools and BPM platforms (Qualiware & Rapid Value).

• Understanding of the document management processes and best practices.

• Structured, organized, proactive and willing to learn.

• Good analytical skills and problem-solving mindset.

• Collaborative and communicative team player.

• High sense of responsibility for own tasks and deliverables.

• Openness to feedback and continuous improvement.