Sales Support Specialist

Job Description

Smappee (Smart Appliance for Energy Efficiency) helps businesses and individuals take control of their energy consumption. Through innovative energy management and EV charging solutions, we make energy efficiency accessible, helping reduce costs and contributing to a more sustainable future.

At Smappee, we take ownership, collaborate openly, and communicate transparently. We stand behind our commitments and aren't afraid to experiment, challenge ideas, and grow through change.

Position

We're on the lookout for a Sales Support Specialist who will be the driving force behind our international sales team. If you're someone with an unwavering go-getter attitude, you are customer centric and have a passion for making things happen, this role is tailor-made for you.

Your role is pivotal in elevating our sales team and supporting them throughout the full sales journey. You will be collaborating across departments, break barriers, and be the go-to person for your sales colleagues and other key stakeholders.

Responsibilities

• You are the main point of contact for the local & international sales team, supporting them throughout the full Order & Sales Process
• You support the Sales Team by drafting proposals & quotations for both existing and new potential partners & commercial end-customers.
• You master the CRM system, placing customer orders, following up on leads & maintaining high data hygiene standards
• You collaborate with the Supply Chain & Warehouse team to champion order fulfillment, seamless transport, and strategic prioritization
• You are the global connection point for Smappee Partners, handling incoming calls and emails with professionality, directing them to the right experts where needed
• You own the aftercare process, building lasting relationships with our key partners alongside the sales team.

Requirements

• You bring relevant experience in an administrative or project-oriented role and/or hold a bachelor's degree.
• You are tech savvy; prior experience with CRM software and/or ticketing systems are a plus.
• You are multilingual in Dutch, English and French; bonus points for German and beyond.
• You thrive in a flexible environment, where your independence and problem-solving skills shine.
• You impress us with your impeccable time management and structured work approach.
• You have an entrepreneurial spirit, proactive mindset, and your commercial acumen set you apart from the rest.
• You embrace a 'green heart' philosophy, believing in collaborative efforts towards a better world focused on renewable energy.

Benefits

At Smappee we believe in a modern and dynamic work environment where you can be yourself and truly inspire people to contribute to a better planet. What can you expect exactly?

• An inspiring office environment at cleantech hub Snowball: a place where companies with a heart for sustainable innovation can get inspired and grow.
• Personal growth with multiple career and personal development opportunities in an organisation that is constantly evolving.
• A chance to participate in team activities, companywide events and monthly drinks with your colleagues at the HQ.
• Remuneration according to experience, completed with extra-legal benefits such as meal vouchers, eco vouchers, health insurance, group insurance and holidays supplemented with ADV days.
• A flex benefits plan with optional benefits such as bicylce leasing, multimedia, home office supplies, additional holidays, refund of individual pension savings and warrants.
• A job where you can truly contribute to a better planet.