Business Process & Data Analyst

Job Description

Smappee (Smart Appliance for Energy Efficiency) helps businesses and individuals take control of their energy consumption. Through innovative energy management and EV charging solutions, we make energy efficiency accessible, helping reduce costs and contributing to a more sustainable future.

At Smappee, we take ownership, collaborate openly, and communicate transparently. We stand behind our commitments and aren't afraid to experiment, challenge ideas, and grow through change.

Position

To support our next growth phase, we are looking for an experienced Business Process, Data & AI Analyst who will play a key role in transforming Smappee into a data‑driven and data & AI‑focused organisation.

In this role, you act as a strategic liaison between business, IT and key service partners, translating business needs into scalable process, data and AI solutions. You drive improvements across our ERP, data and analytics landscape and help embed data‑driven decision making throughout the organisation.

Responsibilities

• Analyse and optimise end‑to‑end business processes, workflows and data flows across the organisation
• Act as the go‑to person for the operational business from an ERP, data and analytics perspective
• Translate business models and requirements into Odoo ERP, data platforms (Databricks) and AI‑enabled solutions in close collaboration with IT and external partners
• Own and drive the ERP, data and AI roadmap, ensuring alignment with business strategy
• Enable data‑driven decision making by defining KPIs, data models, dashboards and insights together with stakeholders
• Identify opportunities where data, automation and AI can improve the Smappee product, efficiency, quality and decision making
• Gather, validate and document business, data and analytics requirements
• Coordinate and support projects with internal teams and key service partners to ensure successful delivery
• Communicate insights, recommendations and progress clearly to management and stakeholders

Requirements

• 3+ years of experience in business analysis within ERP, data or analytics‑driven environments (Odoo & Databricks experience is a strong asset)
• Proven experience with end‑to‑end business processes (Plan, Source, Make, Deliver, Return, Enable)
• Strong analytical mindset with a clear interest in data, analytics and AI use cases
• Experience with data analysis and reporting tools (Excel, SQL and Power BI)
• Familiarity with automation and integration tooling (e.g. Zapier, Workato)
• Strong communication skills and the ability to bridge business, IT and external partners
• Structured, pragmatic and able to drive change in a fast‑growing organisation

Benefits

At Smappee we believe in a modern and dynamic work environment where you can be yourself and truly inspire people to contribute to a better planet. What can you expect exactly?

• An inspiring office environment at cleantech hub Snowball: a place where companies with a heart for sustainable innovation can get inspired and grow.
• Personal growth with multiple career and personal development opportunities in an organization that is constantly evolving.
• A chance to participate in team activities, companywide events and monthly drinks with your colleagues at the HQ.
• Remuneration according to experience, completed with extra-legal benefits such as an electric company car and charging card or mobility budget, meal vouchers, eco vouchers, health insurance, group insurance and holidays supplemented with ADV days.
• A flex benefits plan with optional benefits such as bicycle leasing, multimedia, home office supplies, additional holidays, refund of individual pension savings and warrants.
• A job where you can truly contribute to a better planet.