Service Sales & Account Manager

Job Description

Vestas Australia is thrilled to announce an opening for an experienced Sales and Accounts Manager to join our collaborative team in Melbourne. In this essential role, you will drive the execution of our innovative sales strategies, enhance customer engagement, and support the digital transformation of our sales processes. If you are a proactive, results-oriented sales professional with a strong technical background and excellent communication skills, this is a fantastic opportunity to make a meaningful impact in the renewable energy sector. Join us in our mission to create a sustainable future through wind energy!

Responsibilities

1. Developing, maintaining & utilizing excellent customer understanding for assigned accounts

   • Understanding customers' general business model and strategy for the ownership & operation of their RE/wind assets
   • Understanding customers' organizations, key stakeholders and decision processes
   • Understanding business case drivers & buying criteria for specific opportunities
   • Proactively developing & maintaining relationship to existing and new customers
   • Preparing & maintaining account sales plans in line with Service Business Strategy
   • Identifying potential improvements or new business opportunities for Vestas Service solutions based on understanding of customer needs
   • Communicating continuously, consistently and professionally with customers
   • Achieving highest levels of customer satisfaction

2. Developing, maintaining & utilizing market understanding

   • Understanding local energy market and their implications on Operations & Maintenance strategy as well as needs of customers
   • Understanding competitors who are active in the local market, their overall offerings and value proposition across different Service business areas
   • Establishing and maintaining relationship to key external stakeholders in industry
   • Identifying required improvements or new business opportunities for Vestas Service solutions based on understanding of market or competitor dynamics

3. Developing & closing Service Sales After Sales opportunities by successfully managing the sales process from origination to value engineering and negotiation & closing across all Service Business Areas (Maintenance Contracts, Parts & Repair, Fleet Optimization, and Multibrand)

   • Preparing customer pitches & presentations regarding Vestas' Service solutions and value proposition
   • Generating new opportunities & leads based on customer, competitor and/or market understanding
   • Identifying key value levers and setting winning deal strategy
   • Preparing deal-specific cost-base and pricing (supported by internal tools & relevant SMEs)
   • Developing, writing & submitting compelling proposals / quotations in response to customer enquiries and tenders
   • Continuously optimizing deals to create best possible win-win outcomes for customers & Vestas
   • Driving deal negotiations (with support from Legal team)
   • Developing and managing detailed closing plans to ensure successful implementation of deals

Qualifications

• Bachelors / Master's degree in Business, Economics, Engineering or Energy
• Relevant commercial experience or skilled commercial affinity
• Relevant experience in the following areas of advantage B2B sales environment, ideally in heavy industry or energy sector (e.g. WTG OEM, utilities, infrastructure, RE project development etc.)

Competencies

• Solid commercial insight and financial literacy
• Understanding of large infrastructure project economics and financial metrics
• Skilled interpersonal skills resulting in ability to develop & maintain solid customer relationship
• Ability to work as part and coordinate cross-functional teams
• Team-oriented person with ability to work in a multi-cultural context as part of a global matrix organization
• Results and solution-oriented mindset

What We Offer

• Safety: A strong safety culture
• Career Growth: Opportunities for professional development and career progression within the company and globally.
• Dynamic Work Environment: A fast-paced, collaborative, and innovative culture.
• Global Exposure: Work with an international team to implement cutting-edge sales tools and strategies.
• Ongoing Training: Continuous opportunities to develop your sales and digital expertise.

Additional information

• All potential employees will be subject to undertaking a full medical assessment to be considered for this role.
• Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date.

Our Benefits

• Join the World's Leading Wind Energy Solutions Provider
• Excellent Career Development opportunities both Nationally and Globally
• A workplace that embraces Diversity and Inclusion
• Flexible workplace arrangements
• 18 weeks Paid Parental Leave
• 3 weeks Paid Secondary Carers Leave
• Employee Assistance Program

Vestas is an equal opportunity employer. We are dedicated to attracting, retaining and developing our people. Applications are encouraged from all sectors of the community and we strongly encourage applications from those who identify as being Aboriginal or Torres Strait Islander.

Our commitment to a fair hiring

At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.