IT Data Officer

Job Description

Build your IT data and reporting skills while supporting service improvement across Hydro Tasmania's technology environment using Power BI, SQL and ServiceNow.

• Grow your career in IT data and reporting
• Gain exposure to IT service management practices
• Flexible workplace with development opportunities

About the role

You'll support the collection, analysis and reporting of Incident, Request, Asset and Configuration Management data across Hydro Tasmania's technology environment. Working closely with teams across IT, you'll help identify service trends, recurring issues and data quality improvements that support operational performance and compliance. You'll assist with maintaining asset and configuration data, preparing reports and dashboards, and providing insights that support Problem Management, IT Asset Management, Disaster Recovery and continual improvement activities. This is an excellent opportunity to develop your technical and analytical skills while contributing to a critical business function.

Salary range $76,097 - $93,590 plus super

Benefits

• Genuine work-life balance with flexible work arrangements
• Generous parental leave provisions
• Salary packaging and novated lease options
• Access to health and wellbeing programs
• Ongoing learning and professional development
• Contribute to Tasmania's renewable energy future

We are an endorsed employer for women, for more information on our inclusive policies, procedures and benefits visit Hydro Tasmania group | WORK180 Endorsed Employer.

Key responsibilities

• Support reporting on IT service performance and trends
• Assist analysis of incident, request and asset data
• Maintain asset and configuration records within key systems
• Prepare dashboards and reports for stakeholders
• Collaborate with teams to improve data quality
• Contribute to continual improvement and compliance activities

More information can be found in the attached Position Description: PD - FIN - IT - IT Data Officer - HT2 - June 2026.pdf

Skills & experience

• Experience using data analysis or reporting tools
• Strong analytical and problem-solving skills
• Ability to communicate information clearly
• Attention to detail and data accuracy
• Ability to work collaboratively with stakeholders

If you're excited by this role and don't have all the skills listed, we'd still love to hear from you, diverse professional backgrounds and perspectives are important to us.

Questions and next steps

Please attach your resume outlining what skills and experience you will bring to the position. Applications close 5pm Sunday 9 August and we may engage with suitable candidates as soon we have reviewed their applications.

Hydro Tasmania is committed to creating an inclusive and accessible recruitment experience. If you require adjustments or accommodation during any stage of the process, please let us know. For more information, or to discuss your needs confidentially, reach out to [email protected]. Please note we do not accept applications via email.

Recruitment agencies: we respectfully ask that no agency resumes be presented at this stage.