Key Account Manager - Nordics (midlertidig)

Cambi is a world-leading provider of sustainable technology solutions that enable cities to turn wastewater sludge into valuable resources. We are a medium-size, Norway-based multinational company listed in Oslo on Euronext Growth, with offices in several countries. We have diligent employees from different backgrounds and more than 25 nationalities, and a growing sales network covering all continents.

Our core expertise lies in designing, testing, manufacturing, installing, and operating industrial process installations, used mainly for treating sewage sludge before or after anaerobic digestion in wastewater treatment plants. The technology, known as thermal hydrolysis, reduces greenhouse gas emissions and produces renewable energy, organic fertilizers, and various soil products while destroying pathogens and other harmful substances. Our systems have the capacity to cater to over 120 million individuals across more than 28 countries. We are proud of having cities like Oslo, London, Washington, Singapore, and Sydney among our clients.

About the Role

Key Account Manager (KAM) - Nordics, for a period of 18 months, to be the main point of contact for our customer portfolio in the Nordic region, responsible for coordinating all ongoing dialogue between Cambi and the client and personally plan, carry out, and document site services on Cambi systems.

The candidate will be responsible for ensuring that customer requests, operational issues, and agreed actions are properly followed up internally and externally, acting as the link between the client and Cambi's technical, service, and project teams.

The right candidate is a curious and motivated learner who is eager to build a deep understanding of Cambi's technology, including process, mechanical, and electrical aspects of the systems. The position offers significant on-the-job training and the opportunity to develop strong technical expertise.

In addition to the core service and coordination responsibilities, the role also includes supporting technical sales-related activities such as proposals preparation, contract discussions. You will work closely with multi-disciplinary and international teams and contribute to the continuous development of the company's services, methods, and processes. The role reports to the O&M Support Manager.

Key Responsibilities

• Serve as a key contact for customers and plants across the Nordic region, ensuring high levels of service and customer satisfaction.
• Plan, coordinate, and execute service assignments and maintenance activities.
• Perform site visits, inspections, maintenance, troubleshooting, and technical follow-up on process equipment.
• Support customers with operational and maintenance-related challenges.
• Assist in process monitoring and optimization in collaboration with Cambi specialists.
• Prepare maintenance plans, service recommendations, and spare parts lists.
• Coordinate repair activities and support contractor management when required.
• Ensure compliance with safety requirements.
• Identify service opportunities and support sales activities through technical input and customer engagement.
• Support procurement activities involving suppliers, partners, and customers.
• Contribute to the continuous improvement of service offerings, work methods, and internal processes.

Requirements

• Engineer within mechanical, process, chemical, automation or a process technician. Or certificate of Craftsmanship, Technical College within automation, process, mechanical, electrical.
• +3 years of relevant work experience.
• Experience from wastewater-, pulp and paper-, biogas- or agriculture industry would be an advantage.
• Comfortable with working in national, international and multicultural environments.
• The position requires professional proficiency in Norwegian and English. Additional language skills are considered an advantage.
• Boiler Certificate (Kjelpassersertifikat) is a benefit.

At Cambi, we value people who share our commitment to the environment and the positive impact of the circular economy. Your personality should align with Cambi's core philosophy, which centers around strong customer focus, delivering a high standard of quality in our solutions, products, and services, and always acting with integrity.

Why Join Cambi

• Work globally: Encounter different cultures and work practices when working with the global organization.
• Make an impact: Contribute to projects transforming organic waste streams into bioresources, boosting the circular economy, and leading to net-zero emissions in cities worldwide.
• Immerse in diversity: Join a multicultural team with a mix of young and experienced colleagues from more than 25 countries and 18 different disciplinary backgrounds.
• Grow personally: Embrace our values quality, reliable, curious, teamwork, in a dynamic work environment grounded in a modern Code of Conduct applying to all employees and business partners.

How to Apply

If you're ready to take the next step in your career with us, we'd love to hear from you. We kindly ask you to upload your CV and answer three questions regarding your motivation for the role.

Delivering on our mission to enable a swift global transition to sustainable communities is contingent on attracting and retaining talented employees from diverse backgrounds.

Please be informed that we will only accept and assess applications through our career site.

Contact

For any questions about the role, you're welcome to get in touch with:

• Amin Zavieh, O&M Support Manager, [email protected]