Marketplace Operations Lead (m/w/d)

Lumen Energy is the modern solar broker for commercial real estate. We partner with leading real estate owners to turn their rooftops into revenue. Lumen delivers rigorous portfolio analysis, creates transparent competition among top developers, and provides white-glove service throughout. Our efficient, technology-backed approach gives our customers clarity, confidence, and reliable returns-scaling clean energy without added complexity.

We are proud to be among the fastest growing companies in our category and are backed by world-class VCs like Lowercarbon Capital, Moxxie Ventures, and Designer Fund. We seek colleagues who are passionate about making real change in the built environment, excited to work at the leading edge of energy and real estate, and want to contribute to a high-performing team. Join us on our mission to profitably decarbonize buildings.

We're looking for a Marketplace Operations Lead to join our Marketplace Operations team. This is a high-impact, high-visibility role for someone who is energized by delivering great partner experiences, loves executing with precision, and is excited to help shape how a fast-growing clean energy company runs its business.

You'll report to the Head of Marketplace Operations and act as a primary liaison for our solar developer partners, who bid on renewable energy projects we originate on our platform. Internally, you'll collaborate with adjacent teams, including Sales, Finance, and Product to run many of our core processes, track performance, and help us make smarter, faster decisions.

What You'll Do

• Build strong relationships with solar developers by supporting onboarding, platform education, and ongoing relationship management.
• Own key marketplace operations by assembling and launching renewable energy project bid packages, following up with developers on active bids, and preparing bid review analyses and presentation materials.
• Capture and communicate developer updates by taking notes during developer check-ins, summarizing key updates for internal teams, and managing follow-ups with developers and cross-functional stakeholders.
• Support project execution after bid selection by drafting and tracking developer agreements and projected milestone dates across the development pipeline.
• Improve and automate recurring workflows by identifying process gaps, implementing practical AI automation solutions, and acting as the quality-control layer to ensure systems and outputs remain accurate.
• Help our marketplace grow by expanding the ways we engage with developers and identifying new areas of opportunity for Lumen's technology.
• Drive marketplace insights and ad hoc research by tracking key metrics for weekly readouts and supporting research on federal, state and local renewable energy policies and program updates.

About you

• 2-4 years of experience in management consulting, customer success, renewable energy development, commercial real estate asset management, or a similar field.
• Exceptional attention to detail and a high bar for accuracy.
• Quick to learn and take ownership of new processes and unfamiliar topics with limited guidance.
• Comfortable using new technology, including AI tools such as ChatGPT, Claude, or Copilot, to improve efficiency and automate workflows.
• A strong communicator with executive presence who can work effectively with renewable energy developers and real estate owners.
• Proactive, resourceful, and comfortable in a start-up environment, with a bias for action.
• Genuine interest in the work we do related to clean energy, real estate, and/or climate tech.
• Proficiency with spreadsheets and slides is a must. Experience with tools such as HubSpot, Notion, and Hex (analytics platform) is a plus.

Why Lumen

• Work that matters - every rooftop we convert accelerates decarbonization at scale.
• High ownership, early on - you'll have real impact from day one, not years from now.
• A team that moves fast and values clear thinking over politics or hierarchy.
• Competitive salary, benefits, and equity participation.
• A culture that embraces technology, including AI - we use new tools actively and encourage you to do the same.
• Room to grow - we promote from within and invest in the development of our team.

Lumen Energy is an equal opportunity employer. We celebrate diverse perspectives and are committed to building an inclusive workplace. US work authorization required. We are unable to sponsor H1B visas at this time.

Compensation Range: $115K - $137K