P&C Berater (m/w/d)

Job Description

We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy-and we'd like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we'll back you every step of the way as you build your career.

About the role

As a P&C Advisor, you'll provide end‑to‑end HR generalist support across the employee lifecycle. This includes responding to queries from employees and leaders, ensuring data accuracy in HRIS (Workday), supporting organisational changes, and advising on P&C policies and processes.

What you will be doing

• Provide trusted, consistent advice and coaching to leaders, employees on the interpretation and application of P&C policies, processes and HR systems (including Workday, recruitment, onboarding/offboarding, payroll, position framework/job evaluations, and basic employment/IR requirements).
• Support the delivery of P&C processes and initiatives by providing administrative and coordination support across key annual people activities, including goal setting, talent and performance calibration sessions, engagement action planning and remuneration review.
• Build capability across leaders and P&C by promoting and coaching the use of self‑service solutions, while identifying and developing improved user‑focused self‑service options through analysis of support requests.
• Support data governance and auditing in partnership with Digital Services by actioning Workday notifications, remediating data via exception reporting, completing regular audits, producing operational people reports not available via self‑service, and running monthly SIP reports for the Contact Centre and Connect Now.
• Identifying trends and opportunities for process improvement that drives efficiencies and excellent data quality outcomes.

What we would like to see you bring

• Experience in a service‑focused role, supported by general business administration skills, with the ability to analyse and present data (Excel and PowerPoint); an undergraduate degree (or progress toward one) is desirable.
• Excellent communication, relationship‑building and interpersonal skills, with the ability to work confidently with stakeholders at all levels.
• Friendly, approachable and collaborative team player, who shares knowledge and contributes positively to team goals.
• Diplomatic, empathetic and professional, with strong confidentiality, maturity and the ability to navigate ambiguity.
• Proactive mindset with strong organisational skills, a passion for continuous improvement, and solid business acumen to balance priorities effectively.

What's in It for You?

• Flexible work options, including hybrid arrangements and an extra week of recharge leave annually.
• Exclusive perks, such as discounts on energy, telco, and solar plans, plus novated leasing and EV subscriptions.
• Support and recognition and our Energise reward program.
• Additional benefits, including share purchase plans, insurance deals, and opportunities to contribute to diversity and inclusion initiatives.

Benefits may change over time and vary based on role type and location.

Keen to build your career in P&C? This is your chance-apply now!

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers

AGL is proud to be a WORK180 Endorsed Employer for All Women.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.