Intern - Central Business Services

As a leader in advancing New York's energy transition, the New York State Energy Research and Development Authority (NYSERDA) has remained a credible, objective and trusted partner in our state's energy planning as well as deploying new and innovative technologies to expand New York's economy. NYSERDA has worked for the past 50 years to protect the environment and help New Yorkers increase energy efficiency, lower energy costs and reduce reliance on fossil fuels. NYSERDA engages with stakeholders including residents, business owners, developers, community leaders, local government officials, universities, utilities, investors, entrepreneurs, and more, to develop, invest, and foster conditions that:

• Attract the private sector capital investment needed to expand New York's clean energy economy.
• Overcome barriers to using clean energy at a large-scale in New York.
• Enable New York's communities and residents to benefit equitably in the clean energy transition.

INTERNSHIP OVERVIEW

This is a paid internship for current students at an accredited college. The pay rate is from $18 to $20 per hour based on current class year. This internship will begin in the Fall semester and continue to Summer 2026.

Interns must be located in New York State or an immediately adjacent state while working. It is expected that interns will follow our telework policy, with a combination of in-office and remote work. Interns work up to 18.5 hours per week during the semester, and up to 37.5 hours per week between semesters, when not attending classes.

PRIMARY RESPONSIBILITIES

The Central Business Services team supports operations across NYSERDA's open enrollment programs, focused on standardizing and streamlining applications, project deliverables, and responding to customer inquiries. The Central Business Services intern will help in completing the following tasks as part of ongoing operations:

• Document and update business processes and procedures in the NYSERDA Confluence Platform
• Develop new and update existing procedural resources
• Capture/Create/Curate images and screenshots
• Participate in data quality and assurance efforts, including validation and clean up tasks
• Assist with maintaining contracts through the contracting lifecycle
• Participate in meetings, assist with notetaking and follow up on action items
• Assist in Lean process improvement activities
• Coordinate process improvements with Teams across the Authority

MINIMUM QUALIFICATIONS

• Current, full-time college student, preferably pursuing a degree in Business Administration, Project or Operations Management, or a related field
• Skilled in managing multiple activities, delivering on commitments, and operating with speed, accuracy, and strong judgment
• Ability to write clear and concise communications
• Familiarity with business and/or technical writing
• Comfort in working with data and technology
• Working knowledge of the Microsoft Office suite of programs, particularly Excel
• Strong professional work ethic

Please submit two files, one for your cover letter and another for a resume.

Please note that during the application process, you may be prompted to opt-in to Artificial Intelligence ("AI") scoring. This is an automatic request in the ADP system but is not a feature that is used by NYSERDA in its recruiting and hiring process. Your response will have no impact on your application to NYSERDA.

For further information on our hiring policies, employment opportunities for people with disabilities and EEO please click on this link and scroll down to the Policies section.