Senior Sales Support Coordinator (m/w/d)

Job Description

Are you a proactive and detail-oriented customer service professional who takes pride in delivering a seamless customer experience? We are looking for someone who can support our wind industry customers while managing intercompany orders across our manufacturing sites in Denmark, Poland, and India. In this role, you will serve as a key point of contact, building strong relationships, ensuring accurate order handling, and working closely with our factories, warehouse teams, and international colleagues to secure timely deliveries.

You will become part of an international work environment where daily collaboration with global teams is a natural part of the job. This position offers strong opportunities for professional growth and development, while also providing an attractive and competitive U.S. benefits package. If you thrive in a dynamic, global setting where your communication skills, sense of structure, and commitment to quality truly make a difference, this is an opportunity for you.

Highlights of the offer

• Type of work: Hybrid
• Role: Individual Contributor / Specialist
• Location: America/Carribean, USA, Lenexa

Responsibilities

• Provide high-quality customer service to clients within the wind industry.
• Create, submit, and manage intercompany orders to our manufacturing facilities in Denmark, Poland, and India.
• Coordinate order progress, shipment timelines, and delivery status to ensure on-time fulfillment.
• Work closely with the warehouse to plan shipments, resolve issues, and secure timely dispatch.
• Prepare and maintain all necessary documentation related to orders, shipments, and customer communication.
• Collaborate daily with international teams across multiple time zones.
• Update and track information in the ERP system to ensure accuracy and transparency.
• Maintain organized records and assist with continuous process improvements.

Our requirements

• 1-2 years of professional experience, ideally in an international environment.
• Customer service or order management background required.
• Experience working with ERP systems; familiarity with Microsoft D365 is highly preferred.
• Strong skills in Excel, Outlook, and Microsoft Teams.
• Excellent communication skills and the ability to work effectively with cross-functional and global teams.
• Strong attention to detail, problem-solving skills, and the ability to manage multiple tasks simultaneously.
• Ability to work independently while maintaining a high level of accuracy and professionalism.

Do not meet all the requirements? No worries - If you possess a can-do attitude, passionate about operations and embrace a culture of continuous improvement, we would like to hear from you!

We offer

At KK Wind Solutions, we offer you the opportunity to collaborate with colleagues across cultures in developing innovative greentech solutions. Founded on our long history as an industry pioneer and strong financial position, we are always looking for ways to improve our business and encourage new ideas and fresh perspectives. Combined with a flat hierarchical structure and a positive and informal working environment with a can-do attitude, this allows our employees to grow both personally and professionally.

Further information

If the above matches your field of interest and your qualifications, please send your application and resume as soon as possible. Interviews are held on an ongoing basis.

For further information, please contact:
Aleksandra Drozd [email protected]
Mark Bailey +1 (913) 408-1547