Application Consultant

Job Description

The IT Application Consultant will play a pivotal role in supporting the Corporate Digital Transformation area, which provides services to 17 corporate functions. As part of the Corporate division, the Application Consultant contributes to the development and implementation of the IT Strategy for UK Corporate Solutions, ensuring alignment with both local and global requirements.

What you'll be doing

Operating as a senior member across multiple project teams, you will be responsible for making application design decisions, managing and delivering effective application solutions, and collaborating with global technology teams and external vendors on behalf of ScottishPower's UK businesses.

A key aspect of the role is to provide expert advice and UK input to the global definition of strategy, standards, and procedures for specific application areas. You will develop detailed design solutions in line with the Solution Architect's direction, and create and maintain models, templates, and frameworks to support the implementation of business requirements. The remit covers a broad range of UK IT applications, including key corporate packaged solutions, customer service digital solutions, and emerging digital technologies.

You will work closely with stakeholders at all levels-including very senior executives-to gather requirements for new functionalities, lead workshops, and ensure solutions are aligned with business objectives. The role also encompasses project management responsibilities, including planning, scheduling, resource allocation, risk management, and ensuring timely delivery of project milestones.

Additionally, you will manage demand from various business areas, act as Product Expert, and ensure the effective design, configuration, and implementation of a range of corporate applications (including, but not limited to, ServiceNow HRSD). Experience or knowledge of ServiceNow is highly desirable.

Key Responsibilities

• Lead the design, configuration, and deployment of corporate application solutions that meet business requirements across multiple functions.
• Act as the primary point of contact for managing and gathering business demand, defining product vision and roadmaps, and prioritising initiatives to deliver value.
• Engage with senior stakeholders to elicit and validate requirements, facilitate workshops, and maintain strong communication channels to ensure transparency and alignment.
• Manage end-to-end delivery of application projects, including scope definition, progress tracking, and risk management.
• Oversee and coordinate testing strategies, ensuring thorough validation and quality assurance.
• Provide guidance and technical expertise to junior team members and facilitate knowledge-sharing sessions.
• Contribute to the development and implementation of the Corporate Digital Transformation strategy, ensuring alignment with both local and global models.
• Investigate new application solutions and work with external vendors to identify technologies that meet business goals.
• Validate financial cost assumptions and ensure alignment of projects with core IT strategy.
• Support the transition of new solutions into production and ensure operational readiness.
• Identify opportunities for improvement and optimisation within application processes and workflows.

Skills and Experience

• Demonstrable experience in application configuration, development, and workflow optimisation across a range of platforms (not limited to ServiceNow).
• Experience managing demand and acting as Product Owner for enterprise applications, ideally within a corporate or digital transformation context.
• Proven ability to lead meetings and workshops with very senior stakeholders, gathering and translating business requirements into actionable solutions.
• Strong project management skills, with experience overseeing complex projects and coordinating implementation teams.
• Excellent analytical, communication, and stakeholder engagement skills, with experience working across multiple corporate functions.
• Knowledge of ITIL processes and frameworks is highly desirable.
• Adaptability to evolving business needs and technologies, and the ability to build effective relationships with key stakeholders locally and globally.
• Experience working with global IT teams and vendors is advantageous.

What's in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include:

• 36 days annual leave
• Holiday purchase - perfect your work/life balance with extra annual leave
• Share Incentive Plan and Sharesave Scheme
• Payroll giving and charity matched funding
• Technology Vouchers - save more and spread the cost of your technology purposes
• Count us in - pledge to reduce carbon emissions and help fight climate change
• Electric Vehicle Schemes - to help you transition to green/clean driving
• Cycle to Work scheme and public transport season ticket loans
• Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
• Life Assurance (4x salary)
• Access to 'nudge' financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we're at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do.

Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support.

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.