Data Reliability Engineer

Job Description

We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy-and we'd like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we'll back you every step of the way as you build your career.

About the role

At AGL, we're reimagining how homes and businesses connect with energy. As we continue to evolve our data and digital capabilities, we're looking for a Data Reliability Engineer to join our team and play a critical role in maintaining the performance, stability, and reliability of our enterprise data platforms.

This is an exciting opportunity for an experienced Data Engineer who enjoys a blend of platform operations, continuous improvement, incident management, and hands-on technical delivery.

What you'll be doing

As a Data Reliability Engineer, you'll be responsible for the day-to-day operation and ongoing improvement of our cloud-based enterprise data platforms. Working closely with Data Platform Enablement and Data Delivery teams, you'll ensure the reliability, performance, and availability of critical data services that support the business.

• Monitoring and managing support queues, triaging and resolving incidents and service requests.
• Investigating problems, conducting root cause analysis, and driving preventative improvements.
• Raising and executing change requests in line with established processes.
• Proactively monitoring the health of data platforms and data pipelines to identify and address issues before they impact users.
• Analysing platform performance and KPI metrics and implementing optimisation opportunities.
• Supporting release management activities and production deployments.
• Performing minor infrastructure maintenance and operational activities across cloud-based data platforms.
• Delivering small-scale data engineering initiatives that improve platform stability, reliability, and service outcomes.
• Collaborating with stakeholders across Data Platform Enablement and Data Delivery teams to minimise downtime and maintain production environments.

About You

You're a technically capable and customer-focused data professional who enjoys solving complex problems and delivering stable, high-performing data services. You thrive in environments where priorities can shift quickly and are comfortable balancing operational support with continuous improvement initiatives.

You'll bring:

• Experience working as a Data Engineer within a modern cloud-based data platform environment.
• Strong understanding of cloud data technologies, ideally within the Microsoft Azure ecosystem and Databricks
• Knowledge of data, analytics, and data platform concepts.
• Experience supporting production environments, troubleshooting incidents, and managing service requests.
• Strong problem-solving skills and a proactive approach to identifying and implementing improvements.
• The ability to build effective relationships with technical and non-technical stakeholders alike.
• Strong organisational skills and the ability to manage competing priorities in a dynamic environment.

We'd love to see your applications by Wednesday August 12th 2026.

At AGL, we offer a wide range of benefits including:

• Flexible working: AGL offers a range of flexible working options including hybrid working and/or flexible hours.
• Staff discounts: Discounted energy and solar plans: Available for employees, family and friends.
• Parental Leave: 20 weeks paid leave for the primary carer plus employer-paid superannuation on unpaid leave.
• Additional Leave: 1 week 'Recharge Leave' for eligible employees and salary sacrifice up to 6 weeks additional leave.
• Wellbeing Programs: Partnerships with Medibank and Fitness Passport and on-site health appointments (massage, skin checks etc.).
• AGL Shares: Up to $1000 as part of annual Share Reward plan and salary sacrifice up to $5000 of shares.

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers

AGL is proud to be a WORK180 Endorsed Employer for All Women.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.