Technical Support Smart Grids

Job Description

The Customer Operations unit, within Gridspertise, is looking for Technical Support Smart Grids.

Founded in 2021 from Enel's two-decade-long experience in grid digitalization, we are committed to pushing the boundaries of innovation every day.

Today, the Gridspertise Group operates globally in Italy, Spain, the Nordic countries, the Netherlands, Latam and beyond.

By providing Grid Edge intelligent solutions, we empower utilities with advanced visibility, control, and automation at the edge, driving transformation across the industry and society.

Step into a fast-paced, tech-driven environment where you can contribute to impactful global projects and work with the latest technologies on the market.

Join us and be part of the team that's revolutionizing smart grids!

What you will do

As Technical Support Smart Grids, you will responsible:

• To provide local and remote technical support to all the internal and external stakeholders of the relevant perimeter (Troubleshooting);
• To provide first level and specialized support to the relevant functions;
• To lead and train the relevant stakeholders in technical activities (use of devices, remote systems, tools, etc.) interacting with multidisciplinary groups from different countries;
• To support initial and critical phases of new projects/contracts (installation, commissioning, fine-tuning, KPIs achievement, etc.);
• To manage and support pilots and PoCs.

Who you are

Bachelor's/Master's Degree preferably in Electric, Electronic or Telecommunication with:

• 2 years of work experience;
• Knowledge of distribution network systems and grid operations;
• Knowledge of Smart grid technologies (RTU, RGDAT, RGDM, etc.);
• Knowledge of Technical standards and regulations applicable for smart grid or smart meter devices;
• Knowledge of TLC networks operation (3G, 4G, 5G, TCP/IP, etc.);
• English (at least B2).

Note: The scope and the perimeter of the unit requires the availability to travel.

It would be considered a plus:

• Familiarity with distribution network systems and grid operations;
• Any other foreign language, especially Spanish.

What we offer

• Permanent contract in Milan
• Personal growth and programs of empowerment
• Smart working, corporate welfare including supplemental health care, wellness programs, family and parental caring, benefits, conventions and more.

We are looking for candidates of both sexes - L.903/77 e D. Lgs n. 98/2006, art 27