Senior Product Manager

Job Description

Uplight is creating a new category of energy. We make software that manages energy resources in homes and businesses-including things like smart thermostats, electric vehicles, solar panels, storage batteries, heat pumps, and even people's behavior-to generate, shift, or save energy to balance the grid, making it more efficient and reliable. This creates clean energy capacity that can be used by the power grid instead of burning more fossil fuels. Our solutions accelerate the transition to clean energy and save money for energy customers.

We are seeking a Senior Product Manager to join our team and oversee the Programs & Event Management capabilities within our Flex platform.

This person will be responsible for the core user experience of our Edge DERMS, ensuring utility program managers and control room operators can seamlessly manage DR/VPP programs and dispatch resources at scale. This mission-critical role focuses on operationalizing advanced grid functionalities within our event flows, with a relentless focus on platform stability and execution reliability. By building intuitive, error-proof workflows for both our utility partners and internal operations teams, you will ensure our most sophisticated dispatch capabilities are scalable, resilient, and easy to use in real-world grid operations.

What you get to do

• Develop and articulate a clear product strategy for our client and admin facing tools and products.
• Collaborate closely with engineering and design to shape strategy & roadmap, prioritize the most valuable problems to solve, and launch MVPs to quickly validate hypotheses in that strategy.
• Lead iterative product & design thinking to continuously measure, learn, and enhance user experience in our utility-facing products.
• Build a deep and data-driven understanding of customer needs, pain points, and real-life behaviors across programs.
• Drive user research with clients at every stage of product development.
• Define, monitor, measure, analyze, and report on key metrics for your products.
• Partner closely with Designer, Engineers, fellow PMs & User Researchers, Marketers, Account Managers and more across the business to align on core user problems (or JTBD) and uncover shared opportunities together.
• Champion a culture of continuous learning, feedback, and iteration.

What you bring to Uplight

• With min 10+ yrs of total experience & 8+ years experience leading product teams to understand highest value pain points, market opportunities, and delivering on them.
• Excellent communication and storytelling skills, with an ability to clearly articulate your narrative to both technical and non-technical, internal and external client audiences alike.
• Experience leading horizontal, multi-team efforts around shared business goals or questions, embedding discovery throughout your process.
• A user-first mindset that advocates for the pursuit of simple, elegant solutions, while balancing ambiguity and technical constraints.
• Growth-minded and well-versed in giving and receiving constructive feedback, with a commitment to collaborative problem-solving.
• Experience building enterprise software (B2B and/or B2C).
• This role is based in India and will require working hours that overlap with the PST & MST time zone to support collaboration with US teams.
• 2 Years of experience with Energy and Utilities Industries is a must.

Bonus points

• A deep curiosity for exploring responsible efficiency opportunities with AI.
• Comfortable jumping into complex technical domains with curiosity and humility.
• Experience working in multiple industries and/or in startup environments.
• Fluency in Agile environments, meeting cadences, etc.

We expect our team members to

• Act with integrity, even when it's hard.
• Always stay curious and ready to learn.
• Work to meaningful outcomes, mindful of each step.
• Operate as a unified team, made stronger by uniqueness.

Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

Why Join Uplight in Leading the Fight Against Climate Change?

At Uplight, we're not just offering a job - we're offering a chance to be part of the solution to one of the world's biggest challenges. As a certified B Corporation, we're deeply committed to both social and environmental responsibility. Here's why you should join our team of passionate Uplighters:

• Make a Meaningful Impact: Your work directly impacts our mission of decarbonization and building a more sustainable future.
• Grow Your Career: We offer ample advancement opportunities, robust learning and development programs, and a supportive team environment that fosters collaboration and innovation.
• Thrive: We offer comprehensive benefits, including flexible time off, generous parental leave, a wellness stipend, and work flexibility to help you thrive both personally and professionally.
• Belong to an Inclusive Community: We celebrate diversity and foster an inclusive workplace where everyone feels respected, empowered, and heard. Our Employee Resource Groups offer opportunities to connect with colleagues who share your interests and backgrounds.
• Be Part of a Growing Movement: Join a team of dedicated individuals who are passionate about creating a more sustainable future. We offer a collaborative environment where your ideas are valued and your contributions recognized. Together, we can build a brighter tomorrow.

Uplight provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, caste, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by state or local laws.