Parts Coordinator (m/w/d)

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

What will you be doing

As Parts Coordinator, Shaft Line Solutions, your work will focus on these responsibilities:

• Act as contact for spare parts quotations, orders, deliveries and non - conformities for SLS.
• Act as a link between customer and SLS Sites (factories) in the spare parts delivery process.
• Handle and coordinate quotes and orders according to working procedures and guidelines, and local requirements.
• Ensure highest level of quality and response time for quotes and orders.
• Ensure quality of spare parts sales documents.
• Ensure correct customer master data and handling instructions are used when processing quotations and orders.
• Actively follow up quotes with customers before they expire providing feedback to SLS sales teams.
• Actively follow-up the order book.
• Liaise with Sales about the content and terms of the offerings.
• Follow up and communicate parts deliveries information accordingly in a timely manner to customers.
• Follow up with supply chain of parts deliveries according to agreed process.
• Maintain and develop knowledge of customer specific solutions and needs.
• Use internal network within the expertise to escalate issues that may arise within the expertise.

You will shine in this role, when you have

• BSc in technical or commercial, educational qualification is flexible for experienced candidates.
• Min. 2 years experiences in the similar task.
• Proficiency in Chinese, and English in written and spoken to work with internal stakeholders with other countries and support the customers in China & Hong Kong.
• Collaborative attitude to work with internal colleagues and external customers.

In addition, as an ideal candidate you have

• Experiences or good knowledge of SAP
• Understanding to the customers' business
• Understanding to Wärtsilä's vision
• Understanding to Wärtsilä parts order processes
• Readiness to accept challenges & adapt changes in daily work
• Team work skill, and willingness to learn
• Ability to show flexibility at all times
• Ability to Identify the needs and problems with giving attention to the details
• Knowledge of Spare Parts Material information and Incoterms
• Cultural knowledge
• Knowledge of Seals and Bearings portfolio and local VAT regulations

Why you and us

We have an amazing team and a clear purpose to exist. We are passionate about the work we do and hope to find a colleague with a shared passion for smart technologies and a sustainable future.

All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application 29th September 2025 by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to Tina Zheng, Talent Acquisition Partner ([email protected]) with any questions related to this position. (only for questions from direct job applicants, applications through email will not be recorded or responded to)

Please apply by 29th September 2025 at 23:59 Chinese Standard Time. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to same time zone.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.