Service Site Manager

Job Description

ENERCON is seeking a Service Site Manager to provide strong, people‑focused leadership at our Nova Scotia West service site in Bible Hill, Nova Scotia. This is a fully on‑site position responsible for day‑to‑day operations, coaching and developing technicians, ensuring clear communication, and maintaining a safe, collaborative, and high‑performance work environment.

In this role, you will oversee operations for a 55‑turbine service location, lead a team of eight technicians, and cultivate a positive team culture through a coaching‑oriented leadership approach. You will play a key role in strengthening the relationship with the site owners, ensuring operational excellence, and supporting our broader regional service network.

Key Responsibilities

Leadership, coaching & people management

• Provide hands‑on leadership, coaching, and guidance to a team of wind turbine technicians.
• Conduct performance evaluations, development planning, coaching conversations, and corrective actions when required.
• Build a collaborative, inclusive, respectful workplace environment aligned with ENERCON values.
• Support continuous learning, team capability development, and technical mentorship.

Health, safety & compliance

• Promote and uphold ENERCON's Health & Safety program, ensuring strict compliance with OH&S legislation and safe‑work procedures.
• Ensure proper safe practices for working at heights, fall protection, LOTO, and equipment safety. (according to provincial OH&S laws.)
• Oversee site access for contractors, subcontractors, and visitors.

Operational execution & Technical oversight

• Supervise daily maintenance activities, ensuring turbine uptime, reliability, and quality of service.
• Prioritize and escalate operational or technical issues to maintain site performance.
• Coordinate weekly work planning, shift scheduling, high‑wind operations, overtime, and on‑call rotations.
• Utilize SCADA systems and ERP/CMMS platforms (e.g., SAP) to monitor site KPIs.

Planning, reporting & budget management

• Lead weekly operations planning and long‑term workforce/labour coordination.
• Manage site budgets, track expenditures, and forecast operational needs.
• Prepare turbine performance reports and maintain KPI dashboards ensuring compliance with customer contractual commitments.

Inventory, fleet management & project support

• Oversee inventory control, procurement, and material handling.
• Supervise the service fleet allocation and ensure vehicles are properly maintained.
• Lead special projects to improve maintenance processes, safety, and operational efficiency.

Stakeholder, customer & community relations

• Serve as the primary operational contact for the site owner/customer.
• Communicate effectively with internal management, landowners, and regional stakeholders.
• Support and collaborate with the Limoges, ON team when operational alignment is needed.

Qualifications

Education & Experience

• Post‑secondary diploma in Electrical, Electromechanical, or a related technical discipline (or equivalent experience).
• Minimum 5 years leading technical teams, including 3 years in field‑based maintenance or operations.
• Strong electrical and/or mechanical experience; wind turbine experience is an asset.

Skills & Competencies

• Demonstrated people‑leadership, coaching, and communication skills.

• Strong problem‑solving, prioritization, and decision‑making abilities in field environments.

• Proficiency with MS Office particularly with Excel and other operational tools (SCADA and ERP/CMMS platforms (e.g., SAP) is an asset)

• Clear, professional communication with technicians, customers, and stakeholders.

• Ability to climb and work at heights, and to perform physically demanding tasks in various weather conditions. This is necessary to perform essential job duties.

• Valid driver's licence for regional travel.

• Legally entitled to work in Canada.

What ENERCON Offers

• A supportive community of site managers across Canada and globally.
• Career progression within a worldwide leader in renewable energy engineering and innovation.
• Competitive compensation and benefits, including:
  • Flexible health benefits from day one (medical, dental, paramedical, vision)
  • Life, critical illness, and disability coverage
  • 3-4 weeks vacation (depending on experience) + 5 personal days
  • Annual performance reviews and bonus eligibility
  • Group RRSP with up to 4% employer match
• Team‑oriented environment with autonomy and impact.