Head of IT Global Demand & Customer Centricity Management (m/f/d)
Nordex
Company Overview
Nordex SE
Hamburg, Germany
May 24, 1985 (source: nordex-online.com)
Over 10,900 employees worldwide as of 2025, with sales exceeding 5.7 billion euros in 2022 (source: nordex-online.com)
What They Do
Nordex SE specializes in the development, manufacturing, installation, and servicing of onshore wind turbines, focusing on models in the 3 to 6 MW+ class. Their product lineup includes the Delta4000 platform series, featuring turbines like the N149/4.X-5.X and N163/5.X-6.X, which are designed for various wind conditions and site constraints. These turbines are equipped with flexible power ratings and rotor sizes, and they can be adapted for extreme climates and limited space. Nordex also offers comprehensive lifecycle services, including maintenance and digital monitoring, supported by 380 service points in 30 countries (source: nordex-online.com).
Projects & Track Record
Nordex has a significant track record with over 52 GW of turbines installed globally. Notable projects include a 107 MW repowering in North Rhine-Westphalia and the 77 MW Schneifelhöhe wind farm in Rhineland-Palatinate. They have also completed a 123 MW project across three sites for DenkerWulf. These projects highlight Nordex's capability to deliver large-scale wind energy solutions and their strong presence in the German market, where they hold a 32% market share (source: renewable-energy-industry.com).
Recent Developments
In recent years, Nordex has secured several significant contracts, including a 107 MW project in North Rhine-Westphalia and a 77 MW project in Schneifelhöhe. They have also launched the series production of N175/6.X hybrid tower components. These developments underscore Nordex's ongoing innovation and expansion in the wind energy sector, particularly in Germany where they have achieved market leadership (source: nordex-online.com).
Working There
Nordex employs over 10,900 people globally, offering roles in engineering, project management, and service. They have training academies, including a 27,000 sq ft facility in North America, to ensure high standards in technician training. The company emphasizes a culture of safety, quality, and customer-focused service, with operations supported by a global network of service points and regional offices (source: nordex-online.com).
Contact
Zuletzt aktualisiert am 2025-12-25 | Ein Problem melden
Job Description
- Lead IT demand management of through the BITCO process (Process of managing, prioritizing, and selecting demand along with functions).
- Direct and supervise the team in managing demands from various internal clients.
- Ensure effective customer orientation by understanding and meeting their needs.
- Coordinate a multidisciplinary team with different locations and diverse internal clients.
- Develop and implement strategies to improve efficiency and quality in demand management.
- Foster a collaborative work environment and continuous improvement.
- Establish and maintain strong relationships with internal clients and other IT teams.
- Follow the principles of prioritizing standard IT services over new services.
Your Profile
- Master's degree in information technology, computer, economic Science, or comparable qualifications.
- Certification in ITIL or COBIT.
- Certification in Prince 2 or PMP will be considered.
- Experience: IT Demand management, PMO management, IT process/frameworks management and managing international team.
- English C1.
- Excellent verbal and written communication skills.
- Ability to actively listen and persuade with strong arguments.
- Previous experience in leading multidisciplinary teams.
- Customer-oriented with a focus on continuous improvement.
- People skills and ability to work in a multicultural environment.
- Academic background in IT, business management, or related fields.
- Ability to manage stress and remain calm in challenging situations.
- A person who is open to change and capable of leading change.
- Good organization and effective process implementation and management skills.
- Availability to travel.
Your Benefits
In addition to the opportunity to make our world a little more sustainable, we offer you:
*Some offers may vary by location
Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.
Job-Benachrichtigungen erhalten
Erhalten Sie Job-Benachrichtigungen für Stellen in Hamburg, Deutschland
Über die Rolle
5. Dezember 2025
Vollzeit
Unternehmen
23. Dezember 2025
Flexibel
- Hamburg, Deutschland
- Madrid, Spanien
Senior level
UTC+01:00 — UTC+01:00
Jetzt bewerben
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Wie Sie verbunden sind
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