Propositions Manager (m/w/d)

Job Description

Ecotricity Business is growing, and to support this continued growth, we are growing our range of products and tariffs and need someone who can help turn proposition ideas into delivered outcomes. You will be working closely with teams across Sales, Marketing, IT, Operations, and other teams as required.

As a Proposition Manager, you will own and coordinate the development, delivery, launch and ongoing improvement of business energy products and tariffs propositions from insight and idea through to delivery, ensuring every decision is backed by evidence and focused on creating value for both our customers.

This is a hands-on role suited to someone who enjoys coordinating activities, managing details, resolving delivery issues, and ensuring agreed-upon changes are implemented effectively.

Core Responsibilities

• Lead the development, delivery and rollout of new products and tariffs, translating agreed proposition priorities into clear actions, plans and deliverables.
• Manage product lifecycle activities, including product launches, performance tracking, and identifying enhancement opportunities based on KPIs, customer feedback and market research.
• Develop and maintain project plans, including milestones, deliverables, timelines, and resource requirements. Coordinate project activities and monitor progress to keep delivery on track against agreed timelines and resource expectations.
• Document and maintain project scope, ensuring stakeholder buy-in and managing agreed changes through the appropriate approval processes.
• Identify and manage project risks, issues and dependencies, working with accountable stakeholders to develop mitigation strategies.
• Build effective working relationships with stakeholders, ensuring decisions, actions and updates are clearly communicated and followed through.
• Lead and coordinate cross-functional project working groups, keeping delivery moving by organising activities, chasing actions, removing blockers and communicating key updates and milestones.
• Review project delivery and outcomes to identify areas for improvement and recommend corrective actions.
• Ensure finished products are successfully embedded into business-as-usual (BAU) processes, with appropriate handover, training and early tracking to confirm benefits are starting to be realised.

For this role, you'll need to be based within a reasonable distance and able to travel to our office in Stroud, Gloucestershire, as the role requires an office presence.

About You

Essential skills:

• Experience supporting or managing the delivery of projects, propositions, products, tariffs or process improvements.
• Proactive, organised and able to keep activity moving.
• Comfortable working through detail, coordinating multiple moving parts and following through on actions.
• Able to turn ambiguity into a clear, practical plan.
• Willing to get involved in process documentation, testing and implementation activity.
• Good stakeholder management skills, with experience working collaboratively across different teams.
• Strong analytical skills, with the ability to interpret data and provide clear insights and recommendations.
• Commercially aware, with a practical, delivery-first approach to turning ideas into outcomes.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Experience working within the energy and utilities sector is desirable.

If you like the sound of the role but don't meet all the requirements, we encourage you to apply. We are interested in meeting people from a diverse range of backgrounds and experiences. Come and join our change and transformation team and play a significant role in driving Ecotricity's green future.

What's in it for you...

• Healthcare plan, life assurance and generous pension contribution
• Volunteering Day
• Hybrid Working
• Various company discounts (including shops, gyms, days out and events)
• Holiday of 25 days (plus bank holidays) & ability to buy/sell days
• Cycle to work scheme, car-pooling and onsite parking available

As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

Flexibility statement

The fast moving nature of the business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to utilise our people in the best possible way at all times and helps our colleagues to make the best contribution in a changing environment.

Ecotricity is Britain's overall greenest energy company- it's more than just green energy - the breadth and depth of our work on green issues is unmatched. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we have built windmills and sun parks in Britain. We call this turning 'bills into mills'.

We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.