Operation Support Specialist (m/w/d)
Bloom Energy
Company Overview
Bloom Energy Corporation
San Jose, CA, United States
2001
Approximately 1,400 employees globally (source: salestools.io). Market capitalization of $4.31 billion as of recent reports (source: cbinsights.com).
What They Do
Bloom Energy specializes in solid oxide fuel cell (SOFC) systems that facilitate distributed on-site power generation and hydrogen production. Their technology converts fuels such as natural gas, biogas, or hydrogen into electricity through an electrochemical process, eliminating combustion and enhancing efficiency (source: moomoo.com). The flagship product, the Bloom Energy Server, is a modular unit capable of delivering 100 kilowatts (kW) of power, designed to be scalable by stacking multiple units to meet larger energy demands, such as powering 100 average U.S. homes (source: bloomenergy.com). Additional products include the Bloom Electrolyzer for hydrogen production, alongside services like long-term power purchase agreements (PPAs) and maintenance contracts (source: investing.com). Their target markets encompass utilities, data centers, agriculture, retail, healthcare, and education, with a sales strategy that includes both direct and indirect channels (source: vizologi.com).
Projects & Track Record
Since its first commercial installation in July 2008, Bloom Energy Servers have produced over 11 million kilowatt-hours (kWh) of electricity, enough to power 1,000 U.S. homes for a year (source: bloomenergy.com). Notable projects include installations at eBay Inc. headquarters, which were unveiled in 2010 with prominent figures such as California Governor Arnold Schwarzenegger and General Colin Powell in attendance (source: bloomenergy.com). The company has secured significant contracts, including a partnership with AEP Ohio for up to 1 gigawatt (GW) of SOFCs for data centers, starting with an initial order of 100 megawatts (MW) and plans for expansion by 2025 (source: cbinsights.com). Bloom Energy's geographic presence is primarily in the U.S., with ongoing international expansion supported by its San Jose headquarters, which serves as the global operations hub (source: salestools.io).
Recent Developments
In the past two years, Bloom Energy received PUCO approval on June 1, 2025, allowing AEP Ohio to deploy SOFC units at AWS and Cologix data centers, leveraging their previous agreement for 1GW of SOFCs (source: cbinsights.com). The company has also strengthened its board with the addition of members such as Cynthia J. Warner in 2023, Barbara J. Burger and Gary S. Pinkus in 2024, and Jim Hagemann Snabe in 2025, enhancing governance and strategic oversight (source: investing.com). While no specific acquisitions or mergers have been reported post-IPO, the ongoing influence of their technology milestones, such as the launch of the Bloom Energy Server in 2010, continues to shape their contract landscape (source: bloomenergy.com).
Working There
Bloom Energy offers a variety of roles across engineering, product management, sales, marketing, and operations, with a significant presence at their San Jose headquarters (source: salestools.io). The company culture is centered around innovation, collaboration, and continuous learning, providing flexible workspaces, wellness rooms, and professional growth opportunities to attract and retain top talent (source: salestools.io). While specific benefits packages were not detailed, the emphasis on employee well-being and a supportive work environment is a key aspect of their organizational ethos (source: salestools.io).
Contact
Last updated on 2025-12-26 | Report an issue
This role formally reports to Senior Director of Services, Asia Pacific Region for daily supervision.
Role and Responsibilities
- Point of contact for any assistance required by FSTs
- Coordinate APAC Services administrative support duties
- Develop Training program for indirect employees.
- Assist in training coordination for new Services personnel including Salesforce..
- Raise PR for consumables and other required materials or services on behalf of the FSTs - going through necessary procedures from Vendor Registration Request through raising PR/PO
- Support Quickbase Tickets submitted by FSTs and transaction errors listed on Error Report on Salesforce for help
- Support SA Part Transactions being performed properly by the FSTs on Salesforce.
- Coordinate with US FSOps on applying new processes such as applying to the MRB labels and new DOA transaction process.
- Support the FSTs in case there are new nontechnical procedures applied.
- Track service KPIs and generate performance reports for leadership.
- Carry out ad hoc works as needed for APAC Service.
Qualifications
- Bachelor's degree with equivalent experience in Services Operations, or related field.
- 3+ years of experience in the field of Service or Operations Support role.
- Proficiency in Microsoft Office and enterprise systems (e.g., SAP, Salesforce).
- Strong organizational and communication skills.
- Ability to work independently and manage multiple priorities.
- Fluent in English to connect with Bloom Energy HQ, and APAC countries team.
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About the role
January 7, 2026
Contract Position
Company
January 29, 2026
On-site
- Seoul, South Korea
3+ years
UTC+09:00
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