Assistant Regional Operations Manager

Freedom Solar is one of the largest solar installation companies in the United States. Founded in Austin in 2007, our residential business serves Texas and Florida, and our commercial business has a nationwide reach. Our strong reputation in the industry is based on our dedication to quality craftsmanship and outstanding customer service. At Freedom Solar, our mission is to enable our customers to live more powerfully by harnessing clean, affordable, and reliable energy from the sun. We take great pride in living by these 6 core values:

• Pride in Quality Craftsmanship
• Go Above and Beyond
• Put People First
• Have a Humble Heart
• Give a Damn
• Shoot Straight

At Freedom Solar, we have built a customer-focused, turnkey solar installation experience that is unusual in the industry. Unlike most solar companies, we serve our customers through the entirety of their solar journey, from marketing and sales, to installation, to service and warranty coverage. As we have scaled, we have remained true to our startup roots, with dedication, creativity, resourcefulness, and speed inherent to our culture. We care deeply about our customers and the environment, and everything we do reflects that. And we aspire that our team emulates and enhances this culture.

Job Summary

The Assistant Regional Operations Manager (AROM) is responsible for preparing residential installation crews for pre-construction projects and managing regional inside operations and administrative duties. The ideal AROM has strong communication and customer services skills are highly organized, detail-oriented, and can multi-task. This is a great opportunity for someone with prior project administrative experience looking to gain exposure in the solar industry!

Job Duties

• Responsible for the accuracy of information provided to the crews, within the crew Job Packet.
• Managing local installer payroll audits and payroll app acceptance/accuracy.
• Process installation reporting and uploading photos and documents into customers' files.
• Managing solar installation workflow for the region,
• Initiating inspections processes and communicating with the Inspections Coordinator.
• Managing customer accounts in Project Sunrise from installation to project completion.
• Working closely with ROM and HR department on employee relations issues.
• Assisting with other duties as assigned.

Knowledge, Skills, Abilities, and Competency

• Strong verbal and written skills.
• Excellent organizational and time management skills.
• Detail-oriented and enjoys working in a fast-paced environment.
• Strong computer skills including proficiency in MS Word, Excel, Outlook, and internet use.
• Strong work ethic.
• Ability to prioritize and complete a variety of simultaneous tasks with a high level of organization.
• Ability to meet motor vehicle requirements and maintain a valid driver's license.
• Ability to perform normal office duties.
• Ability to operate office equipment including computers and determine the accuracy of work.

Education and Experience Required

• Previous project administration or field construction experience
• Prior team lead or supervisory experience is strongly preferred
• Prior solar energy experience is strongly preferred
• Valid Drivers License

Physical and Environmental Requirements

• Light lifting and carrying (under 15 lbs).
• Straight pulling and simple grasping.
• Walking, standing, and sitting for extended periods.
• Operating office equipment and motor vehicles.
• Ability to see, identify colors and ability to hear (with aid if needed).
• Ability to write, count, read, and tell time.
• Travel by car up to 10% of the time.
• Work performed indoors.
• Must be able to work both independently and with others.

We understand you may be a great candidate without fitting all our preferred experience, knowledge, skills, and attributes. And you may have other skills that are valuable for the role, but which we haven't thought of. Because we recognize this and we value diversity of thought, experience, and background, we still encourage you to apply.

Freedom Solar is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Employee Benefits

Freedom Solar recognizes that talented people are attracted to companies that provide competitive pay, upward mobility, and an exciting fast-paced culture. For this reason, we offer a growing Benefit Plan that includes the following:

• Medical, Dental, and Vision Insurance
• 100% Company-Sponsored Short-Term Disability
• 401(k) Employer Matching
• Weekly Pay Dates
• 3 Weeks PTO + 3 Sick Days
• 12 Paid Holidays
• Team Building Events!
• Upward mobility Opportunities!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.