Sr. Customer Success Manager

Energy Toolbase's track record includes deploying Acumen EMS™ at more than 90 sites across 4 countries with 60 MWh of ESS capacity as of recent updates, reflecting rapid global fleet growth (source: energytoolbase.com). Although specific project names, locations, or capacities beyond aggregate are not detailed in public sources, its software supports optimizations discussed in contexts like southern California residential storage economics and C&I impacts from NEM 3.0 (source: solaracademy.com). Ongoing expansions involve Acumen EMS™ and ETB Controller growth worldwide, alongside 2023-2024 enhancements for DR programs and NEM modeling (source: energytoolbase.com). Key clients encompass over 1,000 distributed energy organizations globally, with no specific names listed, but partnerships stem from the 2019 merger with Pason Power and backing by Pason Systems (source: energytoolbase.com).

In the last two years (2024-2025, per available data up to 2024 anniversary), Energy Toolbase announced a groundbreaking simulation engine in 2023 with rapid DR program launches in early 2024 and enhanced NEM modeling across the U.S., marking milestones in comprehensive calculation capabilities for contractors and developers (source: energytoolbase.com). It celebrated its 10th anniversary in 2024, highlighting a decade of product evolution including the 2023 engine and ongoing suite growth (source: energytoolbase.com). The 2019 merger with Pason Power remains the key acquisition, with no new mergers, funding rounds, contracts won, awards, or certifications detailed in recent sources (source: energytoolbase.com).

For job seekers, Energy Toolbase offers roles indicated by its leadership structure, including sales (VP Sales), operations (VP Operations), product management (VP Product, Product Managers like Nathan Gutzmann, Matt Moyer, Justin Hammond), customer success (Senior Director), professional services (Manager), marketing (Manager), and human resources (HR Manager), suggesting openings in software engineering, product, sales, support, and operations for its SaaS-focused renewable tech stack (source: energytoolbase.com). Hiring likely occurs at its four U.S. office locations including Stuart, FL headquarters, with remote opportunities across the U.S. and Canada given its distributed model (source: energytoolbase.com). Company culture emphasizes customer-focused principles of accuracy, objectivity, and transparency since 2014, with a lean startup history evolving into a merged entity prioritizing best-in-class service and data-driven innovation, as reflected in founder-led growth and global deployments (source: energytoolbase.com).