Staff Engineer, Product Support

Our team at Bloom Energy embraces the unprecedented opportunity to change the way companies utilize energy. Our technology empowers businesses and communities to responsibly take charge of their energy. Our energy platform has three key value propositions: resiliency, sustainability, and predictability. We provide infrastructure that is flexible for the evolving net zero ecosystem. We have deployed more than 30,000 fuel cell modules since our first commercial shipments in 2009, sending energy platforms to data centers, hospitals, manufacturing facilities, biotechnology facilities, major retail stores, financial institutions, telecom facilities, utilities, and other critical infrastructure customers around the world. Our mission is to make clean, reliable energy affordable globally. We never stop striving to improve our technology, to expand and improve our company performance, and to develop and support the many talented employees that serve our mission!

We are looking for a Product Support Staff Engineer to join our team in one of today’s most exciting technologies. This role will report to the Product Support Senior Manager and based in Mumbai or Bangalore India and will involve 40% Travel. This is a fully on-site, in office role.

Role and Responsibilities

• Collaborate with domestic and international teams to provide electrical expertise on day-to-day operation of fuel cell power generation plants
• Coordinate and oversee the installation and commissioning of Fuel Cell systems
• Investigates and assists customers on power quality issues.
• Evaluate interconnect wiring diagrams/schematics, wire harness drawings, and test procedures
• Understanding of communication protocols like CAN, I2C, Ethernet etc
• Coordinate with Engineering Teams and clients to obtain required information, discuss options, and help develop reliable solutions
• Failure analysis of electrical components for preventative or corrective action
• Understanding of National Electric Safety Code (NESC) and the National Electric Code (NEC) and other applicable local / State / Federal rules and regulations.
• Perform and/or supervise work involving major design installation, maintenance, and repair of Fuel Cell Systems, Transformers, Breakers, Relays.
• Ability to communicate clearly & professionally within the team and with external vendors

Skills and Experience

• BS or MS in Electrical Engineering or related discipline
• 5+ years’ experience in Electrical Engineering preferably in Power industry, Mission Critical/Data Center industry.
• Understanding of analog and digital circuits, power devices, magnetics, control systems, switchgear, test equipment and instrumentation
• Knowledge of fuel cells, Electrolyzer systems is a plus.
• Technical leadership and strong background in electrical studies
• Excellent communication skills and the ability to collaborate, lead, and mentor.
• Ability to work independently in a fast-growing environment

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.

Bloom Energy is committed to fair and equitable compensation practices. The total compensation for this position includes standard company benefits and is based on various factors including, but not limited to, relevant skills and experience.