Gerente de Alojamiento y Servicios

Snowy Hydro is a dynamic, integrated energy business that has been providing on-demand, reliable energy to Australia for generations. Snowy Hydro owns and operates a powerful combination of generation assets, including the mighty Snowy Mountains Scheme, gas and diesel plants, and contracted wind and solar energy. We also provide electricity and gas to about 1.5 million retail customers through our retail brands Red Energy and Lumo Energy.

A full-time position exists for a Manager Accommodation & Facilities to join the Operations Services in Cooma.

About the position

As the Manager Accommodation & Facilities you will be responsible for the end-to-end delivery of accommodation and facility services for employees, contractors, and new starters across all Hydro regions. In this role, you will ensure that all company-managed accommodation and facilities remain safe, welcoming, and operationally efficient. Additionally, you will be tasked with managing the performance of external service providers, such as those handling cleaning and bistro operations, to effectively support these essential functions.

Key Responsibilities

• Lead a small team and oversee the day-to-day operations and servicing for all Snowy Hydro managed accommodation and the Cooma Office Complex to ensure they meet operational needs.
• Manage and maintain major service and logistics contracts for essential functions, including cleaning, grounds keeping, security, and the Cabramurra Bar & Bistro.
• Ensure all owned or rented accommodation is consistently maintained to a "move-in ready" standard for employees, contractors, and new starters.
• Manage the booking, servicing, and overall operation of accommodation facilities within the Cabramurra Township.
• Oversee the front desk reception team and manage critical facilities support systems, such as access control, Building Management Systems (BMS), and maintenance software.
• Develop and implement documented emergency management strategies while serving as the primary escalation point for resolving resident grievances related to facilities.
• Ability to travel across sites as necessary.

About the location

Nestled in the picturesque high country of Cooma, NSW, this permanent opportunity offers the perfect blend of lifestyle and career opportunity. To help you make the move to this beautiful region, we provide relocation assistance for candidates looking to move. The position features flexible working arrangements, requiring three days a week minimum in office or site as the role dictates. At times travel across sites will also be required as part of this role.

About you

• Degree qualification in Facilities Management, Business Administration, Hospitality Management, or a related discipline, or proven industry experience.
• At least 5+ years of experience in an accommodation or facilities management role.
• Proven experience managing million-dollar budgets and overseeing complex vendor contracts.
• Strong communication and report-writing skills, with the ability to build collaborative relationships and present complex strategic plans to executive leadership.
• A "calm under pressure" mindset with the proven ability to multitask and prioritise effectively, essential for handling facilities emergencies and resolving operational challenges to ensure seamless service continuity.

About our workforce

Diversity and inclusion is important to us. Snowy Hydro has a culture of decency and inclusion, with a commitment to the health and wellbeing of our people and a supportive environment to ensure that everyone - regardless of background - feels included and can succeed. At Snowy Hydro, we recognise that we are made stronger by the unique capabilities and qualities that each individual brings, and we believe in providing an environment that allows that uniqueness to thrive.

Snowy Hydro is proud to be an Equal Opportunity employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for a role with Snowy Hydro and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an email with your request to the Snowy Hydro recruitment team at [email protected]

If this role sounds like you, apply now!