Systems Administrator and IT Support (m/w/d)

Locogen is a group of renewable energy companies headquartered in Edinburgh. Our vision is a world powered 100% by renewables; where everyone has access to affordable, sustainable energy and clean air. We have ambitious plans and there's lots to do!

Locogen are looking for a Systems Administrator and IT Support to join our group of renewable energy companies.

About Our Systems Administrator and IT Support Role

The role will be responsible for maintaining and supporting Locogen's key business systems and IT infrastructure during a period of maternity cover, across the entire Locogen Group. The role combines administration of key operational platforms - including (among others) HubSpot, Kantata, and Microsoft 365 (SharePoint, Teams, etc.) - with delivery of IT support services to internal users.

A key focus of this role will be to support the management team in extracting, managing and presenting data to enable effective business reporting and decision-making.

Some Of The Things You Might Be Doing

Business System Management / Stewardship

• Oversee day-to-day operation of business systems (e.g., Kantata, HubSpot, SharePoint), as required, ensuring correct usage, data quality, and alignment with business processes.
• Support initiatives in monitoring system adoption and performance, identifying gaps, training needs, and opportunities to improve efficiency or consistency.
• Support onboarding and offboarding processes across systems (including initial training), maintaining accurate permissions and records.

System Administration

• Manage user accounts, permissions, and installations, ensuring staff have the necessary devices, hardware and software.
• Support the user system lifecycle through initial onboarding, familiarisation, hyper care and offboarding of Locogen employees across core business systems and applications.
• Provide training guides, support materials and a "help desk" services to help users make the most of available tools and applications.
• Administer Microsoft 365 as a Global Administrator, overseeing licensing, security policies, compliance settings, and tenant-wide configuration.
• Manage Entra ID / Identity configuration, including user provisioning, security groups, conditional access, MFA, and identity governance.
• Maintain documentation of system configurations, workflows, standards, and procedures.
• Support system upgrades, integrations, and enhancements, coordinating with vendors where required.

IT Support and Maintenance

• Act as first point of contact for internal IT support, providing timely and professional assistance to staff across all locations.
• Oversee all business IT infrastructure (printers, switches, routers, servers etc), ensuring regular maintenance and operations, minimising disruption and down-time.
• Support the procurement, user handover, inventory, and disposal of company IT hardware and software (laptops, servers, mobile devices, printers, etc.).
• Coordinate external third-party resources (e.g. Microsys, Edincomm) to support resolving IT issues across the business.
• Support cybersecurity best practice by ensuring compliance with Locogen's IT and data protection policies.

Key skills and experience we are looking for

Must-have

• Demonstrated experience as a Microsoft 365 Global Administrator, including administration of Users, Licenses, Teams, SharePoint, Outlook/Exchange, and Entra ID/Identity management
• Experience administering business systems (e.g., HubSpot, Kantata, or equivalent CRMs / project management platforms).
• Experience providing IT support to end users within a professional environment.
• Communication and interpersonal skills - able to support both technical and non-technical users.
• Ability to manage multiple priorities and provide responsive user support

Nice-to-have

• Experience supporting consultancy or professional services teams.
• Knowledge of automation or integration tools (e.g., Power Automate, Zapier).
• Awareness of information security and GDPR best practice.
• French-speaking would be helpful but not essential.
• Data handling and reporting skills, including familiarity with dashboards and exports.

What is it like to work at Locogen?:

This role is based in our Stockbridge (Edinburgh) office - the office is dog friendly, modernly kitted out and has free parking. This role is expected to be office-based at least four days a week, though we are happy to offer flexibility where possible.

We are a multidisciplinary team of friendly, innovative, and creative people who are passionate about renewable energy. We are informal, non-hierarchical, inclusive, open, and collaborative. Locogen is a place where everyone can grow and develop supported by experienced people, doing innovative and interesting work.

We love what we do and believe in empowering and trusting each other to deliver. We learn from our experiences, take accountability, and hold others to account. We are client focused and inspire each other to do the best we can. We like a chat and value communication with each other and our clients. We are a social bunch so there is always something going on we have regular organised socials and get togethers.

Some Of Our Benefits

• Flexible working hours: core hours are 10am 4pm - if you make up your weekly hours then we don't mind how you manage your time.
• 25 days holiday, plus 5 flexible bank holidays, plus 4 company closure days (25 and 26 Dec, 1 and 2 Jan)
• Work from anywhere up to 25 days in a year
• Ongoing professional and personal development opportunities training, memberships and education costs covered.
• Private Health insurance with vitality which includes perks for steps!
• Life Assurance, Critical Illness, and Income Protection options.
• Pension at 10% (5% employee/ employer contribution split). We are flexible for employees who want to opt out or contribute more of their salary.
• Enhanced maternity and paternity policies.
• Cycle to Work & EV Car Scheme.
• Dog friendly office

How to Apply & Our Recruitment Process

No candidate will meet every single desired criterion. If your experience looks a little different from what we've identified, and you think you can bring value to the role, then we'd love to hear from you.

We are not using agencies to recruit for this role so please apply to us directly.

Stage 1: Conversation with People Team to discuss background, experience and motivations.

Stage 2: Interview with Head of People & Technology and the current member of our IT team in this role to explore your technical skills and fit within the team.

We aim to keep the process as straightforward and transparent as possible, and we'll always keep you informed at every stage.