Facilities Manager (m/w/d)

Job Description

At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how:

This role sits in the property team, part of the wider People function where our goal is to build the leading place to work for world changers. To do this, we need top notch office spaces which help our people collaborate, connect and be as productive as possible which is where the property team come in. We're also aiming to make our office spaces as sustainable as possible as part of our Plan Zero mission so you'll be keeping this in mind when making any decisions about our office spaces.

This role in a nutshell

This is a critical, hands-on role where you will lead all day-to-day operations of a key OVO office hub. You will be the primary facilities point of contact, taking Initiative and Ownership over every aspect of the site-from compliance and operational finance to significant sustainability initiatives.

Your key outcomes will be

• Facilities Operations: Own the delivery of all facilities services, including cleaning, security, housekeeping, and emergency call-outs. Manage both planned (PPM) and reactive maintenance schedules.
• Compliance & Safety: Serve as the go-to expert for Health & Safety (H&S) and fire regulations. Ensure ongoing statutory compliance (e.g., fire systems, electrical testing), manage access control, issue permits for work, and oversee DSE assessments.
• Sustainability & Energy: Drive OVO's Plan Zero goals by implementing and managing energy monitoring and reporting frameworks. Lead energy efficiency projects (e.g., lighting, HVAC optimization) and conduct regular audits to deliver cost-saving opportunities.
• Team Leadership: Act as the People Leader for the dedicated Facilities Coordinator, focusing on their coaching, mentoring, and performance management to maintain a high-performing and compliant site team.
• Supplier & Contract Management: Own the relationship with all preferred and subcontracted services (cleaning, security, maintenance), ensuring work is completed safely and satisfactorily. Handle procurement and contract management processes.
• Operational Financial Management: Deliver cost-effective services. This includes managing expenditure, closely tracking supplier performance against budget, and accurately reviewing, validating, and processing supplier invoices for sign-off.
• Space Management: Manage space allocation and office relocations.

You'll be a successful Facilities Manager here at OVO if you...

Are an adaptable, organised, and detail-oriented person with a strong problem-solving mindset. Required skills and experience:

• Facilities Management Experience: Have previous facilities management experience. IWFM Level 4 qualification is highly desirable.
• Compliance: Excellent knowledge of general building and maintenance projects, Health & Safety, and fire regulations. IOSH certification is required.
• Technical System Ownership: Familiarity with and experience in utilizing Computer-Aided Facilities Management (CAFM) systems for logging and tracking PPM and reactive works.
• Energy & Sustainability: Demonstrable experience in driving and delivering energy efficiency improvements. Experience with Building Energy Management Systems (BEMS/BMS) and/or energy consumption tracking and reporting software.
• Operational Excellence: Comfortable balancing multiple priorities simultaneously (maintenance, security, H&S) and delivering them timely.
• Communication: A down-to-earth, approachable people person able to communicate effectively with internal staff, contractors, and suppliers.

Let's talk about what's in it for you

We'll pay you between ??31,880 and ??38,890, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO...and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here's a taster of what's on offer:

For starters, you'll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home
Get up to ??400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you!

If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.