Field Service E&A Superintendent

Job Description

Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform.

Did you know Wärtsilä has delivered 79 GW of power plant capacity and more than 130 energy storage installations in 180 countries around the world?

In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?

We are now looking for a Field Service Coordinator to join our team working for a better future.

The position is permanent and the preferred location is in Surgères, France but can be remote with frequent travel to Surgères.

What you will be doing

You will oversee and coordinate field service resources and activities at sites, ensuring efficiency and customer satisfaction.

• Responsible for the successful completion of field services electrical activities (troubleshooting, commissioning, FAT, laying cable paths, running, and connecting cables, electrical modifications of cabinets, mainboards, connecting automation cabinets, assemblies' overhauls and repairs on assemblies on site and/or in workshops.)
• Manages and oversees teams of electricians and/or subcontractors.
• Provides expert technical guidance and support to field service teams, ensuring adherence to quality standards and processes. Mentors and develops field service personnel, promoting skill enhancement and professional growth.
• Participates to the schedule and co-activity monitoring.
• Participates to the interaction with customers during the work execution.
• Supports continuous improvement initiatives within the field service domain, enhancing operational efficiency and service delivery. Captures lessons learned from field location to continuously improve activities.
• Ensures compliance with health, safety, and environmental regulations and the set of guidelines, processes, and customer site procedures during field service activities.
• Completes needed reporting and administrative activities.

To be successful in this role we expect you to have

• Experience of field service practices and processes. Possesses proficient technical knowledge on electrical and automation.
• Experience in establishing guidelines and professional knowledge to resolve operational issues.
• Teamwork and Leadership: Coordinates, plans and prioritizes activities of field service projects to ensure timely delivery.
• Develops and maintains ongoing positive internal/external relationships relevant to own area of work.

Why you and us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

Contact & next steps

We hope to hear from you soon, by submitting your application through our careers portal. We aim to keep you updated on the process throughout.

Welcome to join us in shaping the decarbonisation of marine and energy!

Nous recherchons un Coordinateur de Field services pour rejoindre notre équipe travaillant pour un avenir meilleur.

Le poste est en CDI et la localisation préférée est à Surgères, France, mais peut être à distance avec des déplacements fréquents à Surgères.

Ce que vous allez faire

Vous superviserez et coordonnerez les ressources et les activités de Field services sur les sites, en assurant l'efficacité et la satisfaction des clients.

• Responsable de la réalisation réussie des activités électriques de Field services (dépannage, mise en service, FAT, pose de chemins de câbles, tirage et connexion de câbles, modifications électriques des armoires, des cartes mères, connexion des armoires d'automatisation, révisions et réparations des ensembles sur site et/ou en ateliers).
• Gère et supervise les équipes d'électriciens et/ou de sous-traitants.
• Fournit des conseils techniques experts et un soutien aux équipes de Field services, en veillant au respect des normes de qualité et des processus. Encadre et développe le personnel de Field services, favorisant l'amélioration des compétences et la croissance professionnelle.
• Participe à la planification et au suivi des co-activités.
• Participe aux interactions avec les clients pendant l'exécution des travaux.
• Soutient les initiatives d'amélioration continue dans le domaine des Field services, améliorant l'efficacité opérationnelle et la prestation de services. Capture les leçons apprises du site pour améliorer continuellement les activités.
• Assure la conformité aux réglementations en matière de santé, de sécurité et d'environnement et aux ensembles de directives, processus et procédures du site client lors des activités de Field services.
• Complète les activités de reporting et administratives nécessaires.

Pour réussir dans ce rôle, nous attendons de vous :

• Expérience des pratiques et processus de Field services. Possède des connaissances techniques approfondies en électricité et en automatisation.
• Expérience dans l'établissement de lignes directrices et de connaissances professionnelles pour résoudre les problèmes opérationnels.
• Travail d'équipe et leadership : Coordonne, planifie et priorise les activités des projets de Field services pour assurer une livraison en temps voulu.
• Développe et maintient des relations internes/externes positives continues pertinentes à son propre domaine de travail.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.